2014 Gmc Sierra 2500 problems, complaints & recalls
Most-reported problem areas: Steering (6) · Air Bags (5) · Electrical System (3)
🧭 Reliability snapshot
Compared against other Gmc Sierra 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
23 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V054000 · 1,778,128 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-8
Equipment 2018-04-26 · campaign 18V267000 · 6,154 vehicles
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally,
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Service bulletins (1,811)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-02-16 · PIT4506J · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician that some owners of heavy duty trucks and utilities may ask if they can lower their tire pressures. tire pressures being set to the "tire and loading label" will ensure the safe handling and ride characteristics of the
Showing the 6 most recent of 1,811 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-10-07 · Unknown Or Other“gm refuses to repair the defective finish on my truck, their claim is that it only applies to trucks covered under the 3 year -36k warranty. this is a manufacturing defect that they admit to in the attached tsb. there should be a recall mandated for this. we spent a ton of hard earned money on these trucks.…”
2023-11-17 · Air Bags“2014 gmc sierra 2500hd. my dash has started to crack around the passenger airbag and driverside gauge cluster. dash material is brittle and serves as a hazard should the airbags deploy during an accident.…”
2023-08-25 · Electrical System“backing out of driveway, suddenly lost the transmission. i was stranded at about a 45-degree angle into the traffic lane. i had no gear position indication (an automatic) and couldn't move the truck under it's own power. shut it off and restarted twice before i got it into "limp-mode" and, while abrupt and harsh, managed to get back into my drivewa…”
2022-07-21 · Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm) · 74,319 mi“the contact owns a 2014 gmc sierra 2500. the contact stated that the vehicle failed to start as needed. the contact stated performed a diagnostic test on the vehicle and determined that the engine control module (ecm) needed to be replaced. the vehicle was not repaired. the dealer and the manufacturer were both contacted and informed the contact th…”
2022-04-12 · Steering“2014 sierra 2500hd sn ([xxx]) leaving on vacation towing camper with family bosch cp4 fuel pump issue left me stranded on a hwy 9 just outside clinton, ar which is a 2 lane hwy with no shoulder. the vehicle gave me no prior warning, dash board suddenly read power restricted followed immediately with complete power loss as i reached to top of hill.…”
2022-03-29 · Fuel/Propulsion System“the vehicle experienced a catastrophic failure of the fuel pump while towing a horse trailer on a busy state highway. this was a major safety risk because the vehicle gave no warning before it just stop working. it was a miracle we were able to coast off the highway into a wide spot that was able to accommodate both the truck and the horse trail…”
2020-10-01 · Power Train · 100,000 mi“the gear shift went loose when i stopped and went to put it in park. then no ability to shift or re-start the truck. the cable broke and i was told this is a known issue. my report says that there are no un-repaired recalls on this truck. why is there no recall on this known issue? …”
2020-07-27 · Unknown Or Other · 135,000 mi“i own a 2014 gmc sierra 2500hd. it is in very good condition and well maintained with less than 140,000 on it. one day after work i got into my truck and as soon as i started it i heard my dash crack. it cracked just to the right of the instrument panel by the dash vent and windshield. and has been growing ever since. if the dash is this brittle in…”
2020-03-09 · Air Bags · 37,000 mi“dashboard cracked adjacent to passenger airbag potential safety issue since there is brittle plastic in the area where airbag deployment would take place. this issue has been reported before by me and many others and yet no action has been taken by nhtsa or gm for a remedy. i'm skeptical about whether it's worth taking the time to make such rep…”
2020-01-20 · Electrical System · 22,890 mi“the rear sliding window stopped working after i tried to open it using the switch located near the rearview mirror. it had only been opened less than 12 times.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.