2017 Gmc Sierra 2500 problems, complaints & recalls
Most-reported problem areas: Power Train (5) · Service Brakes (4) · Equipment (4)
🧭 Reliability snapshot
Compared against other Gmc Sierra 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Fuel System, Diesel:storage:tank Assembly 2023-02-02 · campaign 23V047000 · 22,132 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030
Equipment:electrical:engine Block Heater 2021-07-01 · campaign 21V496000 · 338,020 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. In
Engine 2019-04-25 · campaign 19V328000 · 318,374 vehicles
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Fix: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Seat Belts:front:retractor 2017-09-14 · campaign 17V567000 · 38,048 vehicles
Defect: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Seat Belts:pretensioner 2017-07-10 · campaign 17V437000 · 40,683 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Seat Belts:pretensioner 2016-09-08 · campaign 16V651000 · 3,640,162 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Service bulletins (890)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIP6133 · Service Bulletin/Repair Instructions
this pi was created to help address the correct repair regarding a low coolant message on the dic
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-07-21 · PIT5509N · Service Bulletin/Repair Instructions
this pi provides diagnostic tips for diagnosing electric trailer brakes issues.
Unknown Or Other 2026-06-24 · PIT5544J · Service Bulletin/Repair Instructions
this preliminary information communicates information on a hydraulic rush type noise from the power steering gear. this noise is a characteristic of the new active hydraulic assist system rpo nv8 and no repairs should be made. the noise is most noticeable in the cab at idle, in park, with all acces
Showing the 6 most recent of 890 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-04-10 · Power Train“the abs light came on while driving. tire and components were removed to expose the axle housing. it was determined by the parts manager at debauche truck and diesel that the rear wheel hub nut had come loose and destroyed the threading. the damage was catastrophic, in that continued use of the vehicle may result in an accident and the vehicle ca…”
2026-03-03 · Engine · 63,800 mi“the contact owns a 2017 gmc sierra 2500 denali. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed with a failure of the #8 glow plug. the contact was informed that all eight glow plugs were replaced. the vehicle was repaired. the con…”
2024-12-11 · Fuel/Propulsion System“the pigtails to the injectors are prone to failure. the vehicle without warning throws multiple codes and immediately limits power and speed while shaking. this can cause a dangerous driving situation. this is a known problem and is on many online forums as a common failure. the repair shop gets so many of these that they were able to diagnose …”
2024-11-28 · Power Train“the vehicle had a shudder when i first bought it and towed a boat. around 60-70 it felt like a tire out of balance. the truck is stock no alterations. new tires and the vehicle has the same shudder. had the tires balanced three times at different tire shops with no correction. i was getting my oil changed and the shop suggested a transmission an…”
2024-08-26 · Fuel System, Diesel · 104,000 mi“the contact owns a 2017 gmc sierra 2500. the contact stated while driving approximately 75 mph, the vehicle started to jerk and vibrate abnormally. the contact stated that the "engine power reduced" warning light was illuminated. the contact pulled off the roadway and placed the vehicle in park(p). the contact depressed the accelerator pedal, and t…”
2024-08-03 · Unknown Or Other“service trailer brake system warning will not stop dinging and alerting. this happens constantly with or without a trailer . i dismiss the alert and it continues to sound off. i have trouble thinking or talking. very very distracting. took my vehicle to the dealer and they did not know how to fix it. …”
2024-07-16 · Power Train“on july 5, 2024 while traveling and towing our 5th wheel (7,200lbs) with our 2017 gmc 2500 6.0l gas engine (with the 6l90 transmission) and without any previous warnings or signals the check engine light illuminated and approximately 10 mins later the vehicle went into limp mode with "transmission hot.....idle engine" warning, causing us to lose p…”
2024-04-01 · Engine“the truck had 8 glow plugs replaced.…”
2023-11-07 · Electrical System:alternator/Generator/Regulator · 55,756 mi“the contact owns a 2017 gmc sierra 2500. the contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist, and the brakes failed to stop the vehicle immediately. no warning light was illuminated. the vehicle coasted to the side of the road. when the contact arrived on the scene, he …”
2023-10-17 · Power Train · 46,000 mi“the contact owns a 2017 gmc sierra 2500. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. additionally, the contact stated that the transmission was slipping. the vehicle was taken to the dealer to be diagnosed. the vehicle was diagnosed with transmission failure and the contact was informed…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.