2011 Infiniti M37 problems, complaints & recalls
Most-reported problem areas: Power Train (11) · Vehicle Speed Control (4) · Electrical System (3)
🧭 Reliability snapshot
Compared against other Infiniti M37 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
22 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (86)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB13-007I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 86 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-22 · Power Train · 💥 crash“im the dealer sold my the car or maker uncertain problem …”
2021-11-08 · Air Bags“the air bag warning light on the dash blinks continuously and the front passenger air bag status light remains on whether or not the seat is occupied. i took the car to the infiniti dealer. the service advisor said the occupant classification system control unit or ocs sensor needs to be replaced but infiniti no longer provides this part; and fur…”
2020-12-06 · Power Train“vehicle has hesitation during acceleration, it lags and transmission is unresponsive most of the times. there are other times that the vehicles transmission will downshift and rev up while coasting down hill while foot is off accelerator. vehicle only has 59k miles on it and should not be having this issue. it's like the transmission just doesn't k…”
2020-09-03 · Power Train · 63,000 mi“the car hestitates, jerks, revs at low speed, rough idling, and slow acceleration. i replaced the maf sensor b 4 months ago after my car engine ligth came on while on the highway and i couldnt accelerate pass 30 miles per hour.i had to pray and drive to the nearest place for them to fix it.…”
2020-02-26 · Steering · 140,000 mi“ i'd like to report a problem that has occurred with my 2011 infiniti m37 which seems to be pretty fatal. the plastic cover that covers the steering wheel's rod cracks open when the steering wheel is tilted to a lower position. once the cover is cracked, steering wheel rubs on to the plastic behind it and makes the steering wheel nearly impossible…”
2019-05-11 · Vehicle Speed Control · 190,000 mi“i have several issues. the steering wheel peels. i have a cracked driver's side leather interior door. the car started jerking really bad on a city street, i couldn't go over 35 mph. my 4was motor has gone bad! infiniti dealership, cannot explain what would have caused the motor, to go bad. all of the car's safety features, are connected to this 4w…”
2019-03-02 · Unknown Or Other“the leather and vinyl that is installed on the interior components of the car are very poor quality. my seats, door panel, and center console are cracking. the interior of my car looks terrible. considering that infiniti is a leisure line automobile, it is appalling that they would cut corners on the car's interior by using such low quality mate…”
2019-03-02 · Unknown Or Other“infiniti uses poor quality leather and vinyl in the interior of their cars. the leather and vinyl on my door panel, center console, and seat have cracked. i am very disappointed with the interior of my car. considering that infiniti is a luxury auto manufacturer, the interior quality is appauding. this will be the last infiniti that i purchas…”
2019-01-03 · Suspension · 105 mi“4was and stability control warning lights stay on while driving the car. the rear of the car is very unstable, sways, jerks and steering wheel is off-center.the steering wheel is never centered and drifts in one direction with a new alignmnet. infiniti has recommended replacing the hicas actuator. this has not resolved the problem for infiniti ow…”
2018-09-16 · Wheels · 100,750 mi“hesitating/jerking. unable to accelerate past 44-45 mph, 2400 rpm. had to move from the far left lane across 4 lanes shoulder was driving on a city main rd and the front passenger side axle slipped out fo socket and and caused my car to be inoperable…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.