2013 Infiniti M37 problems, complaints & recalls
Most-reported problem areas: Steering (5) · Air Bags (3) · Vehicle Speed Control (2)
🧭 Reliability snapshot
Compared against other Infiniti M37 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (115)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 115 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-15 · Steering“vehicle 4was and traction control light is on. while driving after making a turn the steering wheel un-aligns itself so when you look at it it's as if the car is unaligned. i did research after reading there hasve been many infinity recalls for steering issues and this is common. i am highly concerned i may get into an accident due to this manufact…”
2026-04-17 · Electrical System:instrument Panel:speedometer/Odometer · 180,000 mi“odometer fraud. the contact purchased a 2013 infiniti m37. the vehicle was a local independent dealer sale. the contact stated that after purchasing the vehicle, the contact was informed by the mechanic that there was a mileage discrepancy. at the time of purchase, the mileage was 80,000. the vin search by the mechanic indicated that the mileage wa…”
2023-11-28 · Seats“in december, 2022, the airbag warning light activated. at a cost to us of over $1500, the infiniti dealer replaced the failed sensor. what we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. in november, 2023, the airbag warning light again activated. it…”
2022-12-30 · Air Bags“the airbag control module failed on this car which has under 25000 miles on it. the airbag would not have deployed if the car was in an accident and insurance claims would have been void so we had no choice but to immediately replace the module at a cost of over $2,000. the dealer inspected and confirmed that this was the case (and also that they h…”
2021-01-12 · Air Bags“2013 infinitym37s passenger air bag sensor malfunction, apparently shutting off passenger side air bag. this is a safety concern and the nhtsa should make nissan/ infinity make correction to this sensor, before many owners of these vehicle family are killed or severely injured.…”
2020-08-15 · Vehicle Speed Control · 1 mi“when i accelerate the vehicle doesn't speed up and sometimes it hesitates. this is dangerous especially when entering the freeway it takes a while after i accelerate for the car to get up to speed. seems like a transmission issue. infiniti needs a recall. i know several people with this car and have the same issue.…”
2020-08-08 · Power Train · 85,000 mi“the car won't accelerate when pressing the gas and also will jerk and jump when shifting. it's very dangerous when driving on the expressway because the car won't accelerate, but sometimes will take off on it's own even when i press the brake. this is definitely a transmission problem which i've heard before on several occasions about this parti…”
2020-05-17 · Steering · 90,000 mi“vehicle 4was light is on. while driving after making a turn the steering wheel un-aligns itself so when you look at it it's as if the car is unaligned. it then aligns itself at some point upon another turn. i did research after reading there has been many infinity recalls for steering issues. i am highly concerned i may get into an accident due to …”
2019-08-18 · Vehicle Speed Control · 27,000 mi · 💥 crash“on thursday, august 15, i was in camarillo for a haircut appointment. it was 11:25 and my appointment was at 11:40. i was already in the parking space, moving at a slow speed and was approximately 6 ft. from the raised concrete curb at the end of the parking space. suddenly the car began to accelerate and i observed smoke from the tires. i late…”
2018-10-19 · Suspension · 1 mi“about 2 weeks ago my 4was and traction light came on while driving under 35 mph in my subdivision in a straight line and nothing seems to fix it, now on wet roads car feels loose in the rear. i have heard lots of complaints about this system and feel it is a safety concern and should be a recall. thanks…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.