2012 Infiniti M37 problems, complaints & recalls
Most-reported problem areas: Steering (10) · Air Bags (6) · Power Train (4)
🧭 Reliability snapshot
Compared against other Infiniti M37 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
25 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (86)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB13-007I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 86 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-28 · Power Train · 140,000 mi“the contact owns a 2012 infiniti m37. the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal without warning. the contact also stated that while driving on an incline, the vehicle lost power upon depressing the accelerator pedal and rolled backward, forcing the contact to depress the acc…”
2026-01-16 · Air Bags“the front passenger airbag warning light came on with a dash warning flashing light. i isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. the time from the onset of the warning light to discovery of the actual fault was less than a wee…”
2024-06-11 · Air Bags · 68,000 mi“the contact owns a 2012 infiniti m37. the contact stated that the front passenger's side air bag warning light was illuminated. the vehicle was taken to the dealer; however, the vehicle was not diagnosed. the contact was quoted a diagnostic fee and declined to pay the fee. the vehicle was not diagnosed or repaired by an independent mechanic or the …”
2023-01-03 · Engine And Engine Cooling · 96,294 mi“the contact owns a 2012 infiniti m37. the contact stated that upon taking the vehicle to an independent mechanic for an oil change, she was informed that the radiator pressure o-ring was leaking coolant. the independent mechanic diagnosed that the radiator needed to be replaced. the vehicle was not repaired. the dealer and the manufacturer were not…”
2022-08-15 · Seats“passenger air bag sensor failed. concerned passenger airbag will not deploy when passengers are in the car. this is a very known and problematic issue with infiniti and infiniti will not address this critical safety issue. infiniti says repairs would be the owner responsibility and cost in excess of $8,000. this is a critical safety issue and ne…”
2021-10-12 · Air Bags“airbag light blinks. we tried the reset and it worked until someone sat in the seat. called dealer and they said the seat bottom needs replacing as it’s a occupancy sensor. cost for part + labor = 5k .. totally outrageous. safety issue…”
2021-06-23 · Steering · 💥 crash“when the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right. …”
2021-01-03 · Steering · 70,121 mi“when the steering wheel is adjusted to a normal setting the casing pops and it becomes very difficult to turn the wheel.…”
2020-11-27 · Air Bags“the front passenger airbag light went on in my 2012 infiniti m-37 upon starting it the morning of 10/09/2020. i brought it into my local tampa infiniti dealership on 10/21/2020 where i purchased the car and have had over 90% of the servicing completed. my service advisor michael english explained to me that it would cost over $7104 to replace the …”
2020-10-01 · Vehicle Speed Control · 53,000 mi“i notice when i brought this car at 47,000 miles used the car was lack of power and hesitated to go when trying to pass other car ..i thought it was just software problems but it happened the 2nd time , but this time almost cost the accident,when i was going to make a left turn the hesitated for about 6to9second delay befor it take off was close of…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.