2011 Thor Motor Coach Freedom Elite problems, complaints & recalls
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:electrical 2011-03-15 · campaign 11V178000 · 1,175 vehicles
Defect: THOR MOTOR COACH (TMC) IS RECALLING CERTAIN RECREATIONAL VEHICLES MANUFACTURED FROM MARCH 9, 2010, THROUGH MARCH 9, 2011. THE WIRING FOR THE OXYGEN (O2) SENSOR THAT CONNECTS TO THE CATALYTIC CONVERTER MAY NOT BE PROPERLY SECURED. WHEN NOT SECURED, WIRING CAN FALL ONTO THE EXHAUST, MELT, AND SHORT OUT CAUSING A CHECK ENGINE LIGHT (CEL) AND, IN SOME CASES, THE ENGINE TO SHUT DOWN WHILE DRIVING.
Risk: AN ENGINE SHUT DOWN WHILE DRIVING INCREASES THE RISK OF A CRASH.
Fix: DEALERS WILL SECURE THE OXYGEN SENSOR BY INSTALLING A CLAMP AND BY ADDING AN ADDITIONAL FASTENER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 31, 2011. OWNERS MAY CONTACT TMC WARRANTY SERVICE DEPARTMENT AT 1-877-500-1020.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.