2011 Victory Cross Country problems, complaints & recalls
Most-reported problem areas: Latches/Locks/Linkages (2) · Equipment (2) · Visibility (1)
🧭 Reliability snapshot
Compared against other Victory Cross Country model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Steering: Steering Wheel/Handle Bar 2011-06-01 · campaign 11V305000 · 840 vehicles
Defect: POLARIS IS RECALLING CERTAIN MODEL YEAR 2011 VICTORY CROSS COUNTRY MOTORCYCLES MANUFACTURED FROM JANUARY 1, THROUGH APRIL 11, 2011. THE HANDLEBAR CLAMPS AND/OR RISERS MAY HAVE BEEN MACHINED INCORRECTLY WHICH COULD CAUSE THE HANDLEBARS TO SLIP IN THE CLAMPS.
Risk: THIS COULD CAUSE THE OPERATOR TO LOSE CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.
Fix: POLARIS WILL NOTIFY OWNERS, AND DEALERS WILL TEST AND REPLACE DEFECTIVE RISER/CLAMP ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 17, 2011. OWNERS MAY CONTACT VICTORY CONSUMER SERVICE AT 1-888-704-5290.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages 2017-07-15 · VSA-15-01 R01 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2015 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
Latches/Locks/Linkages 2016-03-23 · VSA-15-01 R02 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2016 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Equipment 2014-05-12 · TSB-V-14-01 · Service Bulletin/Repair Instructions
victory mc: a defect in chassis mounting point, may crack when used with accessory luggage rack of passenger backrest and would lose support for passenger to remain on motorcycle. *pe
What owners report
2014-11-13 · Equipment“2011 victory cross country. consumer writes in regards to motorcycle lock and ride safety recall campaign. *tgw the consumer stated he returned the back rest/luggage rack combination to his local dealer on june 27, 2014 and he has not heard from the dealer, since. *jb…”
2014-10-14 · Latches/Locks/Linkages · 11,000 mi“i have a 2011 victory cross country motorcycle. the saddlebag latch on the right side is wearing improperly due to improper alignment. this is a known issue with this motorcycle. my dealer, victory motorcycles, and polaris have refused to issue a replacement. without repair, the latch will wear through and the saddlebag lid will not be able to …”
2014-10-13 · Latches/Locks/Linkages · 21,000 mi“the latch on the right side saddle bag is wearing its way through the latch bracket. several victory cross country owners have sited that their bracket has sheared right through thus allowing the saddlebag lid to fly open when vehicle is in motion. my bracket has not sheared through yet but the cut is 1/2 way through. victory's response to the p…”
2014-10-13 · Structure · 17,500 mi“regarding polaris/victory recall campaign 13e-048 that victory issued in august of 2013: the official letter came out in the spring of 2013 and stated that parts will be available after april 2013, i have called my dealership every week since may of 2013 to see when parts will be available. they continue to tell me that victory has moved up the …”
2014-09-30 · Unknown Or Other · 10,100 mi“latch on the right saddle bag is worn almost to the point of not holding, if this was not found before wearing all the way through. this would have caused the baggage door to open and loose the contents of the bag on the road causing undue road hazard for other motorcycles and cars, which would cause accidents .…”
2014-07-24 · Fuel/Propulsion System · 28,106 mi“while at road speed i hit a moderate bump in the road causing the plastic factory installed molded plastic part to shear off at the tank plate face. this caused gasoline to pour out the gas nipple between my legs and on to the hot pipes below. thankfully i was smart and quick enough to shut down the bike and step away from it till a tow truck arriv…”
2012-06-26 · Unknown Or Other · 1,400 mi“while driving at highway speed, my right side saddle bag became separated from my motorcycle. there are two quick release pins that came off causing the saddle bag to fall off. this could be a danger to the motorcycle rider as a distraction and is a danger to any motor vehicle traveling behind the motorcycle. this problem has since happened again. …”
2011-08-29 · Visibility · 100 mi“2011 victory kingpin 8-ball model motorcycle has chronic random premature cancellation of turn signals. occurs dozens of times daily. sometimes one blink, three or five then shuts down. new computer and flasher was replaced. better than it was, but still occurs below 50 miles per hour which is dangerous to have signals shut off randomly like th…”
2011-07-13 · Power Train:manual Transmission · 450 mi“ motorcycle is a 2011 victory vegas made by polaris. could not write correct model in the appropriate section! *whist coasting on motorcycle, gear would drop down into lower gear unexpectedly thus momentarily locking up rear wheel. was not abusing motorcycle.this has happened several times before and after service and they were(the company) noti…”
2011-07-11 · Structure:body · 1,300 mi“i was driving my new motorcycle on the freeway when i was pulled over by a family who informed me that my factory installed saddlebag on the right side of my motorcycle had fallen off the bike around 5 miles back on the freeway. we turned around and found the bag on the road straddling the slow/middle lanes damaged. the bag fall off created a hi…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.