2014 Victory Cross Country problems, complaints & recalls
Most-reported problem areas: Power Train (3) · Latches/Locks/Linkages (2) · Engine (2)
🧭 Reliability snapshot
Compared against other Victory Cross Country model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Fuel System, Gasoline:delivery:fuel Pump 2015-01-07 · campaign 15V002000 · 2,342 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball motorcycles. The fuel pump in the affected motorcycles may have been incorrectly crimped during manufacturing, which may result in the fuel pump seizing.
Risk: If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
Fix: Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.
Engine And Engine Cooling:engine 2014-05-01 · campaign 14V227000 · 872 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2014 Victory Cross Country, Cross Country Eight Ball, Hammer Eight Ball, High Ball, Jackpot, Judge, Ness Cross Country, Vegas Eight Ball, Vision, Boardwalk, and 2015 Victory Gunner motorcycles manufactured January 22, 2014, through April 25, 2014. The crankcase may have been machined incorrectly causing insufficient clearance between the crankshaft and crankcase, causing the engine to unexpectedly seize.
Risk: Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. The recall began on May 20, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Note: Owners are advised not to ride their motorcycle until the recall remdy has been performed.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages 2017-07-15 · VSA-15-01 R01 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2015 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
Latches/Locks/Linkages 2016-03-23 · VSA-15-01 R02 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2016 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Fuel System, Gasoline:delivery:fuel Pump 2015-01-06 · V-15-01A-B · Service Bulletin/Repair Instructions
victory motorcycles: 2013-2015 fuel pump replacement, information regarding victory motorcycles not meeting quality standards for fuel pump assembly. *lj
Equipment 2014-05-12 · TSB-V-14-01 · Service Bulletin/Repair Instructions
victory mc: a defect in chassis mounting point, may crack when used with accessory luggage rack of passenger backrest and would lose support for passenger to remain on motorcycle. *pe
What owners report
2024-05-14 · Engine“circlip/ c clip failure in transmission cause loud clacking when idle/ driving. lean bike to left, no clack. lean bike to right, clacking. …”
2022-05-10 · Power Train“in the transmission there is a cir clip that holds the gears in place the cir clip fails and can cause the transmission to lock up or explode causing the rider to crash …”
2016-09-09 · Power Train · 22,000 mi“tl* the contact owns a 2014 victory cross country. the contact stated that while driving at 5 mph and making a right turn into a parking lot, a cracking noise occurred. the failure occurred when making right turns. the vehicle was taken to a dealer where it was diagnosed that a clip was detached from the transmission shaft and needed to be replaced…”
2015-07-14 · Fuel/Propulsion System“tl* the contact owns a 2014 victory cross country motorcycle. the contact received notification of nhtsa campaign number: 15v002000 (fuel system, gasoline); however, the parts were unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified…”
2015-04-19 · Structure:body · 1,405 mi“before 6 april 2015, i noticed that my saddlebags were opening while driving. the right side opened half a dozen times, and shows a worn area where the striker had been hitting, due to poor engineering. i only have 1480 miles not normal wear and tear. the dealer denied any issue but when i searched the internet i found a class action suit filed in …”
2014-10-17 · Engine · 152 mi“only after a few days of ownership with less than 200 miles on the odometer, the motorcycle has developed a stalling problem and has continued with over 5,000 miles on the odometer. the stalling occurs, either when downshifting and applying a light quick throttle action to bring rpms up or when accelerating from a stop and applying a light quick th…”
2014-10-14 · Latches/Locks/Linkages · 5,000 mi“the latch on the right luggage bag does not align with the locking clasp and they run together when closed, causing the latch to wear away at the clasp and basically "eat" through it, which will eventually cause total failure. *tr…”
2014-09-29 · Equipment Adaptive/Mobility · 1,550 mi“the saddle bag latches used on the hard bags on the victory motorcycle are wearing through the latch which causes the saddle bag not to properly latch on the loop, which in return means it could open up as you go down the high way. this is happening on my 2014 victory cross country. they need to be recalled and replaced by victory no matter what ye…”
2014-09-05 · Engine And Engine Cooling · 116 mi“i was sitting in stop and go traffic for about 10-15 minutes. weather was 100degf day. when i was finally able to go back to regular street speed (45 mph) the engine on the bike seized resulting in rear tire sliding. i was able to pull clutch (allowing rear wheel to roll). bike did not crash. bike would not turn over for approximately 45 minutes …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.