2013 Victory Cross Country problems, complaints & recalls
Most-reported problem areas: Structure:body (5) · Power Train (3) · Engine (3)
🧭 Reliability snapshot
Compared against other Victory Cross Country model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Fuel System, Gasoline:delivery:fuel Pump 2015-01-07 · campaign 15V002000 · 2,342 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball motorcycles. The fuel pump in the affected motorcycles may have been incorrectly crimped during manufacturing, which may result in the fuel pump seizing.
Risk: If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
Fix: Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.
Equipment 2012-09-18 · campaign 12V457000 · 6,618 vehicles
Defect: Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.
Risk: If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
Fix: Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages 2017-07-15 · VSA-15-01 R01 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2015 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
Latches/Locks/Linkages 2016-03-23 · VSA-15-01 R02 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2016 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Equipment 2014-05-12 · TSB-V-14-01 · Service Bulletin/Repair Instructions
victory mc: a defect in chassis mounting point, may crack when used with accessory luggage rack of passenger backrest and would lose support for passenger to remain on motorcycle. *pe
What owners report
2023-08-18 · Power Train“c-clip used to hold transmission gears in place has dislodged from the groove it is supposed to be locked into, allowing the gears to travel more than they are supposed to do, which could result in a transmission lockup and subsequent, potentailly, catastrophic accident.…”
2022-02-28 · Fuel System, Gasoline · 30,000 mi“the contact owns a 2013 victory cross country motorcycle. the contact stated that while riding approximately 8 mph around a curve, the motorcycle stalled and lost motive and electrical power. the contact stated that he then attempted to restart the motorcycle however, the rear wheel seized once the motorcycle was shifted into gear. the contact kick…”
2017-11-05 · Service Brakes“passenger backrest recall and brake line defect. with brake lines melting !!!…”
2016-09-09 · Power Train · 13,000 mi“tl* the contact owns a 2013 victory cross country. while driving various speeds, there was an abnormal noise coming from the transmission. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileag…”
2016-06-17 · Fuel/Propulsion System · 22,000 mi“tl* the contact owns a 2013 victory cross country. while driving at a slow speed, the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the fuel pump needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhts…”
2015-08-18 · Vehicle Speed Control · 10,750 mi“i was travelling down the road with the cruise control engaged at approximately 60 mph. as i was approaching the intersection where i needed to turn, i pulled on the front brake lever to disengage the cruise control, but the cruise did not deactivate. i pulled on the front brake lever several times and the electronic cruise control would still not…”
2015-06-30 · Unknown Or Other · 5,500 mi“the latching mechanism that holds the right side saddlebag closed is wearing through. this seems to be caused by a design flaw that has the latch and its catch aligned so that the vibration from riding causes the material to wear. i am concerned that this could eventually cause the latch to break and the saddlebag lid to come open while riding, whi…”
2014-12-09 · Structure:body · 1,900 mi“the right saddle bag latch is showing signs of wear. if it continues to wear and breaks the saddle bag lid may pop open while riding and if there is any type of material or clothing it may come out on to roadway or possibly the highway possibly causing an accident. i have read that there are many others having the same issue. i have also seen brand…”
2014-10-26 · Structure:body · 5,782 mi“the right side saddle bag latch is wearing excessively and in danger of complete failure. that would cause the saddlebag lid to open while going down the road. victory seems to know that there is a problem but will not fix it after the 1 year warranty is up. *tr…”
2014-10-22 · Fuel/Propulsion System · 5,250 mi“bike is prone to stalling either from downshifting or opening the throttle such as starting out from a stop or low rpm shift. i've put about 200 miles on this bike and noticed the bike has stalled more than 10 times while pulling from a stop, merging into traffic, or making a turn. the sudden loss of power changes the center of gravity and balanc…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.