2011 Western Star 5700 problems, complaints & recalls
Safety recalls (2)
Equipment 2017-12-15 · campaign 17V810000 · 24,860 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach fr
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Exterior Lighting:brake Lights:switch 2017-11-27 · campaign 17V761000 · 438,255 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Service bulletins (276)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2022-06-27 · SBW83-030 · Service Bulletin/Repair Instructions
updated western star service bulletin for hvac actuator replacement
Visibility 2021-10-18 · ICI21-030 · Service Bulletin/Repair Instructions
sf626 western star window replacement inspection notification. this letter is to inform you that field service campaign sf626 western star window replacement inspection notification campaign was released.
Electrical System 2021-06-10 · SBW54-080 · Service Bulletin/Repair Instructions
western star service bulletin for key fob id retention. key fobs for remote keyless entry on western star vehicles are delivered in packages that include a unique id for the fob. the id is required when pairing the key fob with a vehicle.
Equipment 2021-04-06 · WI21-008 · Service Bulletin/Repair Instructions
warranty information letter announcing dtna is adjusting the standard repair times (srts) shown. the updated times will be applied to repair orders opened on or after april 5, 2021.
Steering 2020-12-08 · WP20-018R · Service Bulletin/Repair Instructions
revised warranty policy letter for alliance/mascot aftermarket warranty and claim filing. revisions are in blue. with mascot now in partnership with detroit reman and alliance parts, dtna is pleased to announce that mascot coverage has been added to owl. remanufactured alliance/mascot parts include
Steering 2020-12-07 · WP20-018 · Service Bulletin/Repair Instructions
warranty policy letter for alliance/mascot aftermarket warranty and claim filing. with mascot now in partnership with detroit reman and alliance parts, dtna is pleased to announce that mascot coverage has been added to owl. remanufactured alliance/mascot parts include transmission, differential, ste
Showing the 6 most recent of 276 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.