2022 Western Star 5700 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1)
Safety recalls (3)
Equipment:other:labels 2022-05-16 · campaign 22V338000 · 185 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Steering:linkages:tie Rod Assembly 2021-05-19 · campaign 21V369000 · 8,482 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Fix: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Steering:linkages:tie Rod Assembly 2021-04-12 · campaign 21V256000 · 12,470 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Risk: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Service bulletins (61)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-06-01 · PB-47-900-WST · Service Bulletin/Repair Instructions
parts bulletin for fluorosilicone fuel tank cap seals
Engine 2026-03-19 · CXA 03_26_Surge Tank · Other
cx advocate for discolored coolant surge tanks (24csa-20)
Suspension 2025-10-17 · TSB-32-020-WST · Service Bulletin/Repair Instructions
technical service bulletin for tuftrac m12 bolts
Power Train 2025-10-16 · CXA_10_25_Tech Questions · Other
cx advocate for technical questions/issues raised
Engine 2025-10-16 · CXA_10_25_Conmet Oil Pan · Other
cx advocate for conmet oil pan insert additional issues
Power Train 2025-09-18 · CXA_9_25_Tech Questions · Other
cx advocate for technical questions/issues raised
Showing the 6 most recent of 61 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-06-01 · Vehicle Speed Control“we ordered a western star without collision mitigation and when we got the truck it had a wabco cms. we have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. the truck has been in fyda freightliner for about a month total and they "can't find anything wrong". their sugges…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.