2015 Western Star 5700 problems, complaints & recalls
Safety recalls (5)
Equipment 2017-12-15 · campaign 17V810000 · 24,860 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach fr
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Exterior Lighting:brake Lights:switch 2017-11-27 · campaign 17V761000 · 438,255 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Seat Belts 2016-10-05 · campaign 16V711000 · 1,944 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Risk: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
Fix: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners on February 24, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-725.
Power Train:axle Hubs 2016-08-31 · campaign 16V634000 · 156 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
Risk: If a wheel separates from the axle, there would be an increased risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Equipment 2015-03-27 · campaign 15V182000 · 2,226 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through December 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is repeatedly pressed and released.
Risk: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the truck occupants.
Fix: DTNA will notify owners, and Kidde will provide a replacement extinguisher when contacted directly or affected owners may go to an authorized DTNA repair facility to order a replacement fire extinguisher, free of charge. The recall began on May 26, 2015. Affected owners may contact Kidde directly toll free at (855) 283-7991 from 8 a.m. to 5 p.m. ET Monday through Friday or owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL680.
Service bulletins (463)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2025-04-30 · TSB26-008-WST · Service Bulletin/Repair Instructions
service solution for dt12 oil plug ports
Engine 2025-02-20 · CXA 2_25_Turbo Oil Drain · Other
cx advocate for turbo oil drain cracking
Engine 2025-01-16 · CXA 1_16_Turbo Oil Drain · Other
cx advocate for turbo oil drain cracking
Engine 2025-01-16 · CXA 1_16_GATS2.4 · Other
cx advocate for gats2.4 being expanding to dd15
Engine 2025-01-16 · CXA 1_16_DD13 Altitude · Other
cx advocate for dd13 gen 5 engines operating at high altitude experience egr slow response fault.
Steering 2025-01-14 · SS778-WST · Other
service solution for power steering reservoir fill cap venting
Showing the 6 most recent of 463 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.