2012 Victory Cross Country Tour problems, complaints & recalls
Most-reported problem areas: Power Train (2)
Safety recalls (1)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
What owners report
2024-06-14 · Power Train“c clips in transmission popped out of place causing damage to transmission. this is a very well known design flaw and could lead to the transmission locking up causing a crash. it is a very expensive repair. i ended up replacing the entire engine with a lower mileage used engine, but this is likely only a temporary repair.…”
2022-05-10 · Power Train“when shifting into higher gears, transmission shifts back to neutral or in neutral, makes a rattling noise. gears appear to be damaged. this can cause a rider to be forced into lower gears and thrown or lose control of the motorcycle. this a know defect of workmanship in the design and install of powertrain. leading victory technicians, mechanics…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.