2016 Victory Cross Country Tour problems, complaints & recalls
Most-reported problem areas: Power Train (2) · Fuel/Propulsion System (1)
Safety recalls (1)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2017-09-08 · VSA-17-02 R02 · Service Bulletin/Repair Instructions
victory has determined that some 2016-2017 106 ci motorcycles may set false-positive p0032 and p0038 trouble codes for the oxygen sensor heater circuit. victory has developed an updated ecm calibration to improve the o2 heater circuit diagnostic threshold.
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
Equipment:other:owners/Service/Other Manual 2016-02-26 · G-15-12-01 R03 · Service Bulletin/Repair Instructions
there is no doubt that for a polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. to ensure that all polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products,
Equipment:other:owners/Service/Other Manual 2016-01-15 · G-15-12-01 R02 · Service Bulletin/Repair Instructions
pcdx is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. the interface walks the dealer and the customer through a standardized online form that includes the pdi (pre-delivery inspection), general warnings, assembly and inspection, safety bulle
Equipment:other:owners/Service/Other Manual 2015-12-10 · G-15-12-01 R01 · Service Bulletin/Repair Instructions
this team tip is being released to dealers to provide information regarding the required transition to online pcdx and pcdx training.
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-05 · Power Train · 55,000 mi“the contact owns a 2016 victory cross country tour motorcycle. the contact stated that while riding approximately 35 mph, the motorcycle experienced transmission failure, causing the motorcycle to abruptly stop in the middle of the roadway. the motorcycle was inoperable and was later towed to the local service center. the cause of the failure was …”
2020-09-13 · Power Train · 39,000 mi“while downshifting, the shifter locked up and would not downshift. i pulled the clutch lever in and tried to down shift again. the shifter moved downward but their was a loud bang that sounded like metal pieces shattering. i had to put my motorcycle on a trailer to get it to the dealer. the dealer disassembled the motor and transmission to find #4 …”
2019-08-26 · Fuel/Propulsion System · 27,000 mi“tl* the contact owns a 2016 victory cross country tour. while driving 60 mph, the motorcycle began to hesitate and the engine turned off; however, the lighting remained illuminated. there were no warning indicators illuminated. the contact also stated that the fuel gauge showed a quarter of a tank of fuel remaining. the contact managed to row the m…”
2018-08-13 · Unknown Or Other · 8,100 mi · 💥 crash“weak horn - hard to be heard at highway speeds, ongoing since day 1…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.