2014 Victory Cross Country Tour problems, complaints & recalls
Most-reported problem areas: Service Brakes (1) · Power Train (1)
Safety recalls (1)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
What owners report
2024-04-30 · Power Train“c-clip failure in transmission gearing, allowing the 2nd gear to shift on the shaft causing contact with other gears when vehicle is leaning in the curves of the road. first indication is clicking sound when bike leans. causes wheel lockup and loss of control.…”
2023-08-29 · Service Brakes · 7,000 mi · 🔥 fire“the contact owns a 2014 victory cc tour the contact stated that while driving at an undisclosed speed and attempting to stop the vehicle the rear brakes failed. the contact was able to stop the vehicle. the contact also noticed fire coming from under the catalytic converter, burning several unknown wires. the contact extinguished the fire. the moto…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.