2013 Buick Lacrosse problems, complaints & recalls
Most-reported problem areas: Suspension (27) · Steering (23) · Electrical System (18)
🧭 Reliability snapshot
Compared against other Buick Lacrosse model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
74 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Suspension:rear 2021-12-22 · campaign 21V00F000 · 4,271 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of e
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
Suspension:rear 2021-08-12 · campaign 21V633000 · 32,894 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2013 Buick Regal, Chevrolet Malibu, and Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Interim owner notification letters were mailed on September 30, 2021. Owner notification letters were mailed on January 3, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212330130.
Suspension:rear 2020-12-21 · campaign 20V764000 · 220,006 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoatin
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Electrical System 2013-05-06 · campaign 13V173000 · 42,904 vehicles
Defect: General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.
Risk: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
Fix: GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.
Electrical System:software 2013-03-15 · campaign 13V097000 · 26,582 vehicles
Defect: General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently
Risk: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Service bulletins (1,949)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-05-19 · PIP6113 · Service Bulletin/Repair Instructions
this document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code p0191 and may also set p0172. the diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. if it is not an origi
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,949 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-22 · Power Train“2013 buick lacrosse hybrid, campaign #13136, nhtsa 13v173000. intermittent battey light illumination service charging system warning. battery voltage drops until loss of power. after car setr for a period of time, when started battery voltage is approximately 14.5 volts until the battery light illuminates service charging system warning is indicate…”
2026-08-17 · Electrical System:instrument Panel:speedometer/Odometer · 221,855 mi“odometer fraud. the contact purchased a 2013 buick lacrosse on march 3, 2024. the vehicle was purchased from the dealer. the odometer was reported at 118,000 during the sale. the vehicle was recently taken to an independent mechanic for service. the contact was provided with an auto report in which the latest odometer reading was reported in octobe…”
2026-07-15 · Electrical System · 76,490 mi“the contact owns a 2013 buick lacrosse. the contact stated that the vehicle experienced starting failures and was taken to piedmont tire & auto, where the battery was replaced. the contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and felt like the vehicle had struck a bump, and the steering locked up. t…”
2026-06-01 · Steering“my vehicles started experiencing a service power steering code and service stabilitrak warning after i replaced my sway bar bushings and sway bar links and started giving me a code on my scan tool of co55c:00, and lost of communication with electronic brake module(uo121:00) code. i also have a multi-axis acceleration sensor code. power steering mod…”
2025-08-26 · Unknown Or Other“today is 8.26.2025, i took this car back and left it w/dealership: let them figure it out! i told them 0ne month after purchase this car is constantly empty with no/oil. i should not be getting oil changes this often. "oh, it just burns more oil and you bought a used car"...months later i hear smalls sounds, engine light comes on, then goes away…”
2025-07-29 · Steering · 💥 crash“i lost all steering control and lost control …”
2025-07-26 · Power Train“well the belt tensioner and the hybrid motor drive motor performance and hybrid power train control module requested mil illumination yes not just any mechanic can work on the car because of the hybrid system is to much voltage and the check engine light came on the car …”
2025-06-03 · Steering“my vehicles steering column locked up and i could not turn left this issue was recalled on other similar year make and models but my vin number was excluded from the recall. i can not get a replacement part for it as the part is on back order in the meantime i can not drive this vehicle and have no recourse. i am seeking to get the manufacturer t…”
2025-05-15 · Steering“power steering locked up. gmc vacaville ran a scan and confirmed c055c steering gear performance malfunction. there has been a recall on this issue and we are being told our vin is not a part of the recall. the car has 119489 miles.…”
2025-05-13 · Suspension“on may 7th, i was informed the cause of load roaring noise was due to the failure of 2 front wheel bearing. after the work was completed i was informed both rear wheel bearings would need to be replaced. four wheel bearings failed simultaneously. yes the car is parked at the dealership and available for inspection. how was your safety or the sa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.