2017 Buick Lacrosse problems, complaints & recalls
Most-reported problem areas: Power Train (8) · Electrical System (6) · Vehicle Speed Control (4)
🧭 Reliability snapshot
Compared against other Buick Lacrosse model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
20 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Suspension:rear 2017-04-21 · campaign 17V267000 · 11,246 vehicles
Defect: General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
Risk: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
Steering:electric Power Assist System 2017-02-23 · campaign 17V116000 · 2,085 vehicles
Defect: General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
Risk: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.
Service bulletins (1,203)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,203 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-29 · Vehicle Speed Control“my 2017 buick lacrosse premium awd experienced a sudden, dangerous mechanical failure of the accelerator pedal position sensor system while operating the vehicle under normal road conditions. the vehicle suffered an immediate loss of engine continuity and engine power, forcing the car into a hazardous low-speed limp mode while in active traffic. a …”
2026-09-29 · Unknown Or Other“my 2017 buick lacrosse premium awd (116,220 miles) experienced a severe all-wheel-drive failure causing significant binding and a loud rumbling/clunking noise during sharp, low-speed cornering and acceleration. the vehicle has been officially inspected by two separate authorized manufacturer service centers. on september 25, 2026, a certified gm te…”
2026-05-09 · Suspension“this vehicle has major suspension issues containing the complete strut assembly, lower control arms, and strut yokes/forks, which can not be replaced due to the discontinuance of the vehicle and parts itself. because of this the car cannot receive an alignment which cause the tires to be eaten up at a rapid rate. when going over a bump in the highw…”
2024-08-23 · Suspension“the contact owns a 2017 buick lacrosse. the contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front driver's side wheel well. the contact stated that increased effort was needed to maneuver the vehicle. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failu…”
2024-07-20 · Air Bags“the air bag warning light in the dash came on intermittently during driving. i took the vehicle to the dealer for service december 27, 2023, since it was a safety issue that the authorized dealer needs to take care of. at first, they said it was a bad battery and the safety system needed reprogramming. which they did for about $800. when driving ho…”
2024-07-16 · Electrical System“the amplifier stopped working and all the sound comes through the amp including but not limited to seatbelt, door ajar, rear seat reminder, blinkers, back up sounds, and any and all sounds that the car my make for any safety features, onstar features, radio, bluetooth, the list goes on.…”
2024-06-24 · Suspension · 65,000 mi“the contact owns a 2017 buick lacrosse. the contact stated while driving at various speeds, the vehicle was making an abnormally loud stomping sound and the wheels were shuddering significantly. the contact stated that the failure had been recurring while driving. the vehicle was taken to the dealer, where it was diagnosed that the suspension yoke …”
2024-05-28 · Service Brakes · 33,000 mi“the contact owns a 2017 buick lacrosse. the contact stated that the rear brakes were worn three times faster than the front brakes. the check engine warning light was illuminated. the contact was concerned about the safety of the vehicle. the vehicle was taken to the dealer, where it was diagnosed; however, the cause of the failure was not yet dete…”
2024-03-01 · Steering · 123,000 mi“the contact owns a 2017 buick lacrosse. the contact stated while driving at an undisclosed speed, the steering advance system declined message was displayed. the vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure…”
2024-02-12 · Electrical System“intermittent failure to start all electrical components failed to operate after total shutdown while at a stopped traffic light. after being towed to dealer it did start on its own.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.