2014 Buick Lacrosse problems, complaints & recalls
Most-reported problem areas: Steering (10) · Electrical System (7) · Air Bags (5)
🧭 Reliability snapshot
Compared against other Buick Lacrosse model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
50 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Seat Belts:pretensioner 2017-07-10 · campaign 17V437000 · 40,683 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Seat Belts:pretensioner 2016-09-08 · campaign 16V651000 · 3,640,162 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Electrical System 2014-06-12 · campaign 14V317000 · 14,765 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and
Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
Fix: GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1-800-521-7300. General Motors number for this recall is 14235.
Service Brakes, Hydraulic:foundation Components:disc 2014-05-08 · campaign 14V240000 · 8,208 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from
Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14128.
Power Train:automatic Transmission 2014-02-21 · campaign 14V092000 · 355 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transm
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the ve
Fix: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Service bulletins (1,811)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-05-19 · PIP6113 · Service Bulletin/Repair Instructions
this document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code p0191 and may also set p0172. the diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. if it is not an origi
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,811 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-09 · Electrical System · 115,000 mi“the contact owns a 2014 buick lacrosse. the contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. the power windows and sunroof remained operational, and the instrument panel remained activated. the vehicle was taken to a local dealer, who diagnosed that the driver's door window switch was faulty …”
2026-01-09 · Unknown Or Other“auto insurance company informed safety regulations due to recalls on this vehicle.…”
2025-09-26 · Vehicle Speed Control“i was driving and my car stopped then i started it back up then hesitated to go. i parked the car then tried to reverse an it kept jumping and won’t accelerate. i could have got into a major accident on the freeway. the code is giving a transmission control module …”
2025-04-25 · Electrical System:instrument Panel:speedometer/Odometer · 84,924 mi“odometer fraud. the contact purchased a 2014 buick lacrosse. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a private sale. at the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924…”
2025-02-03 · Steering · 79,535 mi“the contact owns a 2014 buick lacrosse. the contact stated that while his wife was driving on the highway at 25 mph, the “service power steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. the contact stated that his wife proceeded to make her way onto …”
2024-10-16 · Unknown Or Other“i got locked in the car and couldn't get out for about 4 minutes. i had the key with me, it wouldn't start or unlock the doors or roll down the windows. …”
2024-01-03 · Unknown Or Other“when i put my car in park it still roles …”
2023-08-11 · Electrical System“2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness…”
2023-04-12 · Electrical System“1. the driver’s door window motor burnt out causing the window switch to smoke. the fuse never failed. the car was diagnosed at the dealership. it is at the dealership now awaiting the purchase of repair parts. 2. i was told that it was a safety issue by the dealership because the switch could have started a fire. the mechanic had it smoking …”
2022-11-10 · Tires:tread/Belt“malfunction of a cooper cs5 ultra touring tire 245/4519. i noticed that the psi of front drivers tire was low. put air in tire, one week later the psi was low again. i was vacationing in the mountains, so i started down the mountain to go to the nears gas station for air. i had driving apex. 2 miles when i heard the sound of a flat tire. i had t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.