2013 E-One Quest Ii problems, complaints & recalls
Safety recalls (2)
Suspension:front 2018-03-15 · campaign 18V171000 · 36 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2008-2015 E-One Typhoon, Cyclone II, and Quest II vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
Risk: A wheel separation from the vehicle can increase the risk of a crash.
Fix: E-One will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 24, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Electrical System:starter Assembly 2018-01-09 · campaign 18V019000 · 1,147 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Risk: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Fix: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-03-03 · MIC-EONE030320 · Service Bulletin/Repair Instructions
e-one, inc. tsb report for the month of february 2020.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.