2017 E-One Quest Ii problems, complaints & recalls
Safety recalls (4)
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-11 · campaign 21V332000 · 915 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2017-2021 Cyclone 2, Cyclone N, Quest 2, Typhoon, and Typhoon N vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on May 28, 2021. Owners may contact E-One customer service at 1-352-237-1122.
Electrical System:starter Assembly 2019-10-14 · campaign 19V730000 · 1,603 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Risk: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Fix: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Exterior Lighting:brake Lights 2018-09-11 · campaign 18V606000 · 146 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2017-2019 Cyclone II, Typhoon and Quest II emergency vehicles, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: E-One will notify owners, and dealers will replace the brake lights, free of charge. The recall began October 26, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Electrical System:starter Assembly 2018-01-09 · campaign 18V019000 · 1,147 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Risk: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Fix: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-09-01 · MIC-EONE-090120 · Service Bulletin/Repair Instructions
august 2020 tsb report for e-one, inc.
Engine And Engine Cooling 2020-08-03 · MIC-EONE-080320 · Service Bulletin/Repair Instructions
tsb report for july, 2020. one tsb was sent for the month of july. the tsb only applies to e-one chassis' with cummins export engines.
Equipment 2020-03-03 · MIC-EONE030320 · Service Bulletin/Repair Instructions
e-one, inc. tsb report for the month of february 2020.
Equipment 2020-02-04 · MIC-EONE 020420 · Service Bulletin/Repair Instructions
e-one, inc. tsb report for january 2020 sent 02/03/20 missing index of manufacturer (mfr) communications. this communication is to add that record.
Fuel System, Gasoline 2018-11-14 · 2018-1048 · Service Bulletin/Repair Instructions
e-one has identified that a large number of def tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. in an effort to minimize this in the future, we are sending this bulletin along with troubleshooting steps for your technicians to use whe
Electrical System:wiring 2018-11-05 · 2018-1047 · Service Bulletin/Repair Instructions
during a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. our investigation determined that the malfunction was introduced in 2007 with the launch of the new isspro gauge cluster. the new dash gauge cluster changed the requirement for air flow
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.