2016 E-One Quest Ii problems, complaints & recalls
Safety recalls (3)
Electrical System:starter Assembly 2019-10-14 · campaign 19V730000 · 1,603 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Risk: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Fix: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Electrical System:starter Assembly 2018-01-09 · campaign 18V019000 · 1,147 vehicles
Defect: E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Risk: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Fix: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Equipment 2016-05-12 · campaign 16V293000 · 140 vehicles
Defect: E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Risk: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Fix: E-One will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 6, 2016. Owners may contact E-One customer service at 1-352-861-3612 or Hale customer service at 1-800-533-3569.
Service bulletins (8)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2020-08-03 · MIC-EONE-080320 · Service Bulletin/Repair Instructions
tsb report for july, 2020. one tsb was sent for the month of july. the tsb only applies to e-one chassis' with cummins export engines.
Equipment 2020-03-03 · MIC-EONE030320 · Service Bulletin/Repair Instructions
e-one, inc. tsb report for the month of february 2020.
Equipment 2020-02-04 · MIC-EONE 020420 · Service Bulletin/Repair Instructions
e-one, inc. tsb report for january 2020 sent 02/03/20 missing index of manufacturer (mfr) communications. this communication is to add that record.
Fuel System, Gasoline 2018-11-14 · 2018-1048 · Service Bulletin/Repair Instructions
e-one has identified that a large number of def tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. in an effort to minimize this in the future, we are sending this bulletin along with troubleshooting steps for your technicians to use whe
Electrical System:wiring 2018-11-05 · 2018-1047 · Service Bulletin/Repair Instructions
during a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. our investigation determined that the malfunction was introduced in 2007 with the launch of the new isspro gauge cluster. the new dash gauge cluster changed the requirement for air flow
Equipment 2016-09-15 · 2016-0894 · Service Bulletin/Repair Instructions
e-one would like to make sure customers are aware of the proper aerial operating sequence when using their hp100 platforms. when setting up outriggers it is expected that the system be transferred to aerial mode after outriggers are set, even if you do not intend on using the aerial device right awa
Showing the 6 most recent of 8 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.