2013 New Flyer Xn40 problems, complaints & recalls

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.

Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.

Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2015-2017 New Flyer XD40 and XN60, 2015 XD60 and XDE40 and 2013-2017 XN40 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

Risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Fix: New Flyer has notified owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began on November 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-020.

Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus

Risk: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

Fix: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Defect: New Flyer Industries, Ltd. (New Flyer) is recalling certain model year 2015 New Flyer MD30, 2012 C35LFR, 2010-2011 D35LFR, NABI 35LFW, 2011 D40LFR, 2010-2012 D60LFR and NABI 31LFW, 2010 C40LF, DE35LF, D40LF, DE40LFA, DE60LFA, GE35LFR and GE40LF, 2009 DE60LF and GE40LFR, 2010-2013 C40LFR, DE60LFR, NABI 416 and NABI 60BRT, 2010-2015 XD35, XDE40, NABI 40LFW and 42BRT, 2011-2015 XD40 and XN40, 2013-2015 XD60, XDE60 and XN35, 2010-2014 XDE35, 2013 XE40, 2012-2015 XN60, equipped with certain Recaro Er

Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Fix: New Flyer will notify owners instructing them to inspect their seats for missing welds. Recaro will supply replacement anchorage brackets and cover the labor to replace them if any welds are missing, free of charge. The recall began on February 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706, or Recaro customer service at 1-800-873-2276. New Flyer's number for this recall is R16-001.

Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2014-2015 New Flyer XDE40 and XD40, 2014 XD60, XN35 and XN60, 2015 XDE35, and 2013-2015 XN40 transit buses. The affected vehicles may be equipped with an improperly torqued front axle center link retaining clamp on the tie rod. As a result, the tie rod may disconnect, causing a loss of steering.

Risk: A loss of steering increases the risk of a crash.

Fix: New Flyer will notify owners, and dealers will inspect the vehicles to verify that the center link retaining clamp is properly torqued. Any components displaying play or movement will be replaced. These repairs will be performed free of charge. The recall began on October 1, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-015.

Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.

Risk: If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.

Fix: New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.

Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2009-2012 C35LFR, 2008-2013 C40LF, 2008-2013 C40LFR, 2009 L40LFR, 2009 C35LF, 2013-2014 XN35, 2011-2014 XN40, and 2012-2014 XN60 buses, equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Risk: If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.

Fix: Cummins will notify owners on behalf of New Flyer, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 25, 2015. Owners may contact New Flyer customer service at (204) 224-6706. New Flyer's number for this re

Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD35, XDE35, XE40, and 2013-2014 XD40, XD60, XDE40, XDE60, XN35, XN40, and XN60 transit buses. During installation, the Brake Pedal Mounting Plate may have been clamped between the Brake Pedal Assembly and the Brake Valve Actuator (BVA) resulting in a misalignment and binding of the internal piston in the BVA.

Risk: The binding of the piston may result in increased resistance while applying the brakes and the potential for brake drag once the brake pedal is released. These conditions increase the risk of a crash.

Fix: New Flyer will notify owners and will replace the brake pedal mounting plate and the Brake Valve Actuator (BVA), free of charge. The recall began on September 15, 2014. Owners may contact New Flyer customer service at 1-204-934-4876. New Flyer's number for this recall is R14-019.

Defect: New Flyer Industries Canada ULC (New Flyer) is recalling certain model year 2009 C35LF and L40LFR, model year 2009-2012 C35LFR, model year 2008-2013 C40LF and C40LFR, model year 2013 XN35, model year 2011-2013 XN40 and model year 2012-2013 XN60 transit buses equipped with certain Cummins Westport Model ISL G engines. In the affected vehicles, condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sens

Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Fix: New Flyer will notify owners, and authorized Cummins Inc. and Cummins Wesport Inc. facilities will upload a new ECM calibration, free of charge. The recall began on March 21, 2014. Customers may contact New Flyer at 1-204-934-4876 or Cummins Inc. at 1-800-343-7357. New Flyer's number associated with this recall is R14-006.

Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD40 buses manufactured May 24, 2013, through September 5, 2013; model year 2013 XN40 buses manufactured April 18, 2013, through September 11, 2013; model year 2013 XD60 buses manufactured May 31, 2013, through September 5, 2013; and model year 2013 XDE40 buses manufactured on May 17, 2013. The color coded air lines to the E-6 brake treadle valve may have been installed incorrectly. Thus, these vehicles fail to conform

Risk: In the event of a loss of air supply pressure in the rear air reservoir, there would be a loss of service braking effect on both the front and rear axles, increasing the risk of a crash.

Fix: New Flyer has notified owners, and dealers will inspect, and correct the air line routing, as needed, free of charge. Owners may contact New Flyer at 1-204-982-8400. New Flyer's recall number is R13-023.

Defect: New Flyer Industries is recalling certain model year 2012 XD35 and XD40, model year 2013 XD60, XDE40 and XDE60 and model year 2012-2013 XN40 and XN60 transit buses. In the affected buses, the push-to-start button switch may have a weak return spring, allowing the engine to start unexpectedly.

Risk: If the engine starts without warning, there is an increased risk for injury to persons working on or near the engine.

Fix: New Flyer will notify owners, and dealers will inspect and replace the switches free of charge. The recall began June 19, 2013. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's recall number is R13-014.