2013 Volvo Vnl problems, complaints & recalls
Most-reported problem areas: Tires (2) · Visibility:rearview Mirrors/Devices (1) · Structure (1)
Safety recalls (14)
Service Brakes, Air 2016-12-22 · campaign 16V928000 · 5,547 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2013-2017 VNL and VNM trucks and certain model year 2017 VNX trucks. In the affected vehicles, incorrect software for controlling the electronic air dryer may result in oil and water contaminating the brake system.
Risk: If the brake system becomes contaminated, braking performance could be affected, increasing the risk of a crash.
Fix: Volvo will notify owners, and dealers will reprogram the vehicle control module and replace the air dryer filter, free of charge. The recall began on February 16, 2017. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1608.
Suspension:front 2016-06-27 · campaign 16V467000 · 129 vehicles
Defect: Volvo Trucks North America, (Volvo) is recalling certain model year 2013 VNM and VNL trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.
Risk: The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.
Fix: Volvo will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1605.
Trailer Hitches:fifth Wheel Assembly 2015-10-13 · campaign 15V643000 · 669 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VNL and VNM trucks manufactured June 21, 2010, to December 14, 2012. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Risk: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Fix: Volvo will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 23, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1507.
Electrical System 2015-10-08 · campaign 15V634000 · 101 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2014 Volvo VNL trucks manufactured December 1, 2011, to September 1, 2013, equipped with certain Electric Auxiliary Power Units (APU), part number BA600, manufactured by Idle Free Systems (IFS). The affected APUs have metal housings whose mounting points may crack and tear. Additionally, the mounting bolts of the power units may loosen or possibly fail.
Risk: If the mounting points crack and tear or the attaching bolts loosen or fail, the power unit may detach from the truck, becoming a road hazard and increasing the risk of a crash.
Fix: Volvo will notify owners and IFS dealers will inspect the APU for damage and, where needed, install a welded gusset upgrade kit to strengthen the APU C-channels. All units will receive stronger clamping brackets. The recall began on December 10, 2015. Owners may contact Volvo customer service at 1-800-528-6586, or IFS customer service at 1-920-206-9333. Volvo's number for this recall is RVXX1506.
Service Brakes 2015-08-17 · campaign 15V524000 · 2,854 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2015 VNL and VNM trucks manufactured May 31, 2011, to December 1, 2014. In the affected trucks, the trailer hand brake handle may not to return to the off position due to being restricted by the cut out in the trim panel.
Risk: If the brake handle does return to the off position, the trailer service brakes may drag causing the wheel end to overheat and potentially cause a wheel end fire or tire blowout. Either condition increases the risk of a crash.
Fix: Volvo will notify owners, and dealers will inspect the trim panel slot and make it longer, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Volvo customer service at 1-800-258-6586. Volvo's number for this recall is RVXX1504.
Power Train:automatic Transmission 2014-11-18 · campaign 14V739000 · 6,234 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012, 2014-2015 VHD, 2012-2015 VNL, and 2014-2015 VNM trucks manufactured June 16, 2011, to August 18, 2014, and equipped with the Eco-Roll option. The affected trucks may fail to re-engage the vehicle drivetrain after using the Eco-Roll feature.
Risk: If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.
Fix: Volvo has notified owners, and dealers will update the Eco-Roll software, free of charge. The recall began on December 10, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1406.
Tires 2014-11-18 · campaign 14V740000 · 115 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2014 VAH and VNL trucks manufactured May 12, 2010, to October 31, 2014. The affected vehicles may experience premature tire failure during certain operating conditions such as high speeds, heavy load, and high road temperature.
Risk: Premature tire failure could increase the risk of a vehicle crash.
Fix: Volvo will notify owners, and dealers will replace the tires and set the road speed limiter, free of charge. The recall began on January 16, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1405.
Forward Collision Avoidance: Adaptive Cruise Control 2014-06-20 · campaign 14V356000 · 1,025 vehicles
Defect: Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.
Risk: If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1402.
Engine And Engine Cooling:engine 2014-03-24 · campaign 14V139000 · 426 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2013-2015 VNL trucks, and 2013-2014 VNM trucks equipped with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Fix: Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact Volvo at 1-800-528-6586. Volvo's number for this recall is RVXX1401.
Power Train:driveline:driveshaft 2013-08-09 · campaign 13V366000 · 381 vehicles
Defect: Volvo Trucks North America is recalling certain model year 2013-2014 VNL vehicles manufactured April 2, 2012, through May 3, 2013; and equipped with a Meritor RPL-20 driveline transmission. The driveshaft is too weak for this application and may fail.
Risk: Failure of the driveshaft can result in debris on the roadway and disabling of the truck, which can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will replace the driveshaft, free of charge. The recall began on October 9, 2013. Owners may contact Volvo at 1-336-393-2000. Volvo's recall number is RVXX1305.
Power Train:clutch Assembly 2013-06-26 · campaign 13V268000 · 23,056 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2007-2014 VAH, VHD, VNL, VNM, and VT models. The affected vehicles were built without a redundant clutch disengagement switch. Without a redundant switch, a loss of signal from the brake air pressure switch can prevent the clutch from automatically disengaging when the brake is applied.
Risk: Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.
Fix: Volvo Trucks will notify owners and dealers will inspect and repair the vehicles if necessary. The recall began on August 26, 2013. Volvo's recall number is RVXX1303. Owners may contact Volvo at 1-336-393-2000.
Parking Brake:conventional:air 2013-04-22 · campaign 13V152000 · 701 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VHD and VNL vehicles manufactured December 13, 2010, through July 17, 2012. These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamber. The brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
Risk: Overheated brake components could result in a fire.
Fix: Volvo will notify owners and the brake chambers will be replaced as needed, free of charge. The safety recall is expected to begin on, or before, June 17, 2013. Owners may contact Volvo at 1-336-393-2000. Volvos campaign recall number is RVXX1302.
Electrical System:12v/24v/48v Battery:cables 2013-03-21 · campaign 13V102000 · 5,207 vehicles
Defect: Volvo is recalling certain model year 2012-2014 VHD, VNL, and VNM trucks, manufactured from April 18, 2011, through March 14, 2013, and equipped with a horizontally mounted remote battery disconnect switch. The remote battery disconnect switch was manufactured with incorrect hardware allowing the cables to loosen. Additionally, as mounted, the cables may vibrate and chafe.
Risk: Loose or chafed cables may lead to overheating of the battery cable and switch which may result in a fire.
Fix: Volvo will send owners an interim letter and dealers will replace and relocate the remote battery disconnect switch. The recall began on May 7, 2013. Owners may contact Volvo's recall support line at 1-877-800-4945 and select option 1.
Service Brakes, Air:supply:check Valve 2012-02-01 · campaign 12V036000 · 21,625 vehicles
Defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2012 VHD AND MODEL YEAR 2011-2013 VNL AND VNM VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 18, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.
Risk: INADVERTENT BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. INADVERTENT BRAKE APPLICATION CAN CAUSE THE WHEELS TO LOCK-UP LEADING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Fix: VOLVO WILL NOTIFY OWNERS, AND PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. A PERMANENT REMEDY HAS BEEN DEVELOPED AND NOTIFICATION TO OWNERS BEGAN ON APRIL 27, 2012. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Service bulletins (124)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical:infotainment 2024-02-23 · KC-2350 · Service Bulletin/Repair Instructions
cbr - telematics gateway (tgw) connect ability issues.
Parking Brake 2024-02-16 · KC-2347 · Service Bulletin/Repair Instructions
cbr - active "set park brake" message on drivers information display (did)
Power Train 2024-02-16 · KC-202 · Service Bulletin/Repair Instructions
cbr - automated manual transmission ( amt ) flywheel pilot bearing wear on input shaft.
Electrical System 2024-01-18 · CBR-2333 202401 · Service Bulletin/Repair Instructions
cbr: tgw will not connect after sim card replacement
Visibility:defroster/Defogger/Hvac System 2023-12-01 · CBR-2320 202312 · Service Bulletin/Repair Instructions
cbr: 11l engine - air conditioner (a/c) line damaged at bracket - model year 2007 to present.
Engine And Engine Cooling:engine:diesel 2023-09-05 · V-258-002 202309 · Service Bulletin/Repair Instructions
tsb: aftertreatment diesel exhaust fluid (def) tank, level sensor, replacement
Showing the 6 most recent of 124 bulletins. Search all of them free at nhtsa.gov.
What owners report
2015-11-11 · Tires · 270,000 mi“bridgestone greatec m885 super single tires.on several occasions throughout our fleet ther have been many incidents of these tires losing traction at various speeds and driving conditions…”
2015-10-13 · Steering · 276,000 mi“tl* the contact owns a 2013 volvo vnl. while driving 40 to 60 mph, the vehicle abruptly swerved out of control. force had to be applied to the steering wheel to keep the vehicle under control. the failure was experienced numerous times. the vehicle was taken to an independent mechanic who replaced the tie rods and tires, but the failure was not cor…”
2015-02-10 · Engine And Engine Cooling · 207,000 mi“exhaust flex pipe developed a hole causing an exhaust leak which in turn prevented the truck from cleaning the particulate filter. this in turn created extra work on the turbo which became heated beyond normal temperatures which caused the plastic wheel well to melt. vital components in the area of the extreme heat were at risk of failure due to th…”
2014-03-03 · Structure“there is fabric cover to cover up an overhead window towards the top interior of cab compartment. it is only held in place by a small suction cup. numerous times this has fallen on me while i'm driving. i have tried taping it and even the tape won't stick because of the heat/cold from the window. at the wrong moment a driver will have this falling …”
2014-03-03 · Visibility:rearview Mirrors/Devices“the west coast mirrors don't extend far enough from the sides of the truck. a driver can't adjust these mirror arms to sufficiently observe traffic in the lane immediately behind the truck. i have over 45 yrs experience & know how to properly adjust mirrors. if adjusted to observe far enough back in the adjacent lane, 1/2 the mirror space is the no…”
2013-07-12 · Service Brakes · 22,000 mi“vehicle began throwing brake ecu code 136 66 7 and tcs light remains illuminated. when this code is active and tcs light is illuminated vehicle seems to require more braking distance, and more brake air pressure applied to get the same braking results as when the code is not active nor is the light. under acceleration during corning (while code act…”
2012-10-16 · Tires · 12,000 mi · 💥 crash“the owner states that his drivers experienced two separate tire failures on same volvo 430 auto hauler (model 2013 vnl64t). the tires involved in the failures were michelin xza2 energy 295/60 r22.5. the first tire failed on 6/19/2012 with approximately 12,000 miles on it. the tire was a steer tire on the driver's side of the vehicle. the second…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.