2018 Volvo Vnl problems, complaints & recalls
Most-reported problem areas: Power Train (3) · Steering (2) · Vehicle Speed Control:throttle (1)
Safety recalls (5)
Equipment:other:labels 2020-07-01 · campaign 20V384000 · 89 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain 2018-2021 VNL and VNR buses. The Gross Axle Weight Rating (GAWR) for the rear drive axles stated on the Federal Certification Label exceeds the rating of the wheel hubs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.
Fix: Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.
Electrical System:wiring:fuses And Circuit Breakers 2019-07-02 · campaign 19V509000 · 235 vehicles
Defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VAH, VHD, VNL, and VNR vehicles. The fuse in the transmission circuit may blow, preventing the transmission from shifting.
Risk: If the fuse blows the transmission may not shift, increasing the risk of a crash.
Fix: Volvo Trucks will notify owners, and dealers will inspect and replace the fuse, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1903.
Structure:body 2019-03-18 · campaign 19V208000 · 11,089 vehicles
Defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle.
Risk: If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
Fix: Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.
Power Train:clutch Assembly 2019-01-14 · campaign 19V032000 · 1,450 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain 2018-2019 Volvo VNL vehicles equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended vehicle movement can increase the risk of a crash.
Fix: Volvo has notified owners and dealers will update the Transmission Control Module software, free of charge. The recall began February 1, 2019. Owners can contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1901.
Engine And Engine Cooling:engine:diesel 2018-09-25 · campaign 18V668000 · 3,705 vehicles
Defect: Volvo Trucks North America (Volvo) is recalling certain 2016-2019 Volvo VNL trucks equipped with Cummins ISX15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Fix: Cummins will notify owners, and dealers will replace the single screen filter banjo bolt will be replaced with a dual screen filter banjo bolt, free of charge. The recall began November 21, 2018. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1802.
Service bulletins (249)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-04-02 · CBR-2013 202404 · Service Bulletin/Repair Instructions
cbr: turbo compound (tc) hot side noise, diagnostic information.
Equipment Adaptive/Mobility 2024-03-01 · CBR-408 202403 · Service Bulletin/Repair Instructions
cbr: on a volvo chassis - us16 - with the bendix lane departure warning system ( ldw )the alarm would not cancel once the turn signals were activated.
Equipment:electrical:infotainment 2024-02-23 · KC-2350 · Service Bulletin/Repair Instructions
cbr - telematics gateway (tgw) connect ability issues.
Suspension 2024-02-19 · KC-2014 · Service Bulletin/Repair Instructions
cbr - driveline noise, suspension ride height too high, suspension will not exhaust - chassis built 2016w01 and newer
Parking Brake 2024-02-16 · KC-2347 · Service Bulletin/Repair Instructions
cbr - active "set park brake" message on drivers information display (did)
Power Train 2024-02-16 · KC-202 · Service Bulletin/Repair Instructions
cbr - automated manual transmission ( amt ) flywheel pilot bearing wear on input shaft.
Showing the 6 most recent of 249 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-02-21 · Power Train · 537,850 mi“the contact owns a volvo 2018 vnl64 commercial vehicle. the contact stated that the vehicle would shut down while driving at various speeds. there was no further information provided. the vehicle was towed to the dealer, where the high pressure fuel pump filter, the differential pressure sensor, the rear wire harness were replaced. additionally, th…”
2023-02-21 · Power Train · 600,000 mi“the contact owns a 2018 volvo vnl truck. the contact stated while driving at various speeds, the vehicle was lunging forward and failed to properly respond while depressing the accelerator pedal. there was no additional information provided. the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and transmission ne…”
2023-01-03 · Vehicle Speed Control:throttle · 574,000 mi“the contact owns a 2018 volvo vnl. the contact stated that while approaching a stop, the clutch failed to disengage. the contact also stated that after decelerating, he depressed the accelerator pedal and the vehicle rolled back. the contact stated that the check warning light illuminated, indicating to check the transmission at the next stop. the …”
2020-07-12 · Steering · 300,000 mi“2019 complained to the dealer about uneven wearing of the front tires they checked alignment then same complaint in march 2020 no defects find then in july 02 2020 i was unable to drive because of vibration , after inspection they found plastic bushings for both kingpins worn out and replaced as whole sets. my complaint is about premature failu…”
2020-03-19 · Engine“engine working not properly and shaking!!!its happened in 2019 !!! now the same problem again!!!…”
2019-02-27 · Power Train · 99,421 mi“tl* the contact owns a 2018 volvo vnl. while driving 57-65 mph, the vehicle vibrated violently. the vehicle was taken to an independent mechanic who replaced the driveshaft twice, but the failure continued. the vehicle was taken back to the mechanic where the contact was informed that the vehicle was operating as designed and was safe to drive. the…”
2019-01-07 · Steering · 625 mi“the steering wheel on all new 2018 volvo vnl760 tractors is painful to use, impossible to grip properly, and has a mis-functioning turn signal lever. please see video on youtube: https://www.youtube.com/watch?v=8lt4mcuvucg …”
2018-09-24 · Vehicle Speed Control · 200,000 mi · 💥 crash“a prior wreck happen semi truck trailer cross median and lay over blocking all my lanes in the dark on 09/10/18 time 0040 hrs raining wiper on . did not see it till final seconds roof of semi trailer facing me on the ground i drove thru the roof of semi trailer with a load of candy in it air bag did not go off , early warning distance sensor di…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.