2014 Cadillac Xts problems, complaints & recalls
Most-reported problem areas: Suspension (9) · Electrical System (4) · Service Brakes (3)
🧭 Reliability snapshot
Compared against other Cadillac Xts model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
38 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Parking Brake 2014-09-09 · campaign 14V541000 · 205,309 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Air Bags:frontal:sensor/Control Module-Inactive 2014-08-28 · campaign 14V518000 · 5 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Steering 2014-07-02 · campaign 14V409000 · 106 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Fix: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Service Brakes, Hydraulic:power Assist:vacuum:hoses, Lines/Piping, And Fittings 2014-03-17 · campaign 14V116000 · 63,903 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Risk: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Fix: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.
Service bulletins (1,803)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,803 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-15 · Suspension“stabilink light intermittently turns on vehicle hestates act if it’s going to quit…”
2026-04-03 · Electrical System:instrument Panel:speedometer/Odometer · 198,000 mi“odometer fraud. the contact purchased a 2014 cadillac xts. after the purchase, the contact discovered that there was a mileage discrepancy. the vehicle was a private sale in july of 2024. at the time of purchase, the mileage was 128,000. the contact stated that while attempting to obtain an extended warranty for the vehicle, the contact was informe…”
2025-11-07 · Equipment:electrical:infotainment · 122,000 mi“the contact owns a 2014 cadillac xts. the contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. an independent mechanic was contacted. the vehicle was not taken to a dealer or an independent mechanic for diagnoses. the vehicle was not repaired. the cont…”
2025-08-24 · Service Brakes“my back brakes have locked up on me while going 65 miles a hour. it was smoking bad when i had to get back home. …”
2025-08-04 · Parking Brake · 166,000 mi“the contact owns a 2014 cadillac xts. the contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. the contact slowly drove the vehicle to the residence five streets away. the contact exited the vehicle and performed an inspection of the vehicle. upon inspecting the vehicl…”
2025-07-13 · Tires:sidewall“cracking on the white walls & splitting on the gold line wall i purchased the tires new (thinking) they was new with a warranty from discount tire witch they were new not used but already two years old & when i took them back to discount tire they said they was discontinued and they had took just a deduction off the tires with a warranty and it was…”
2025-06-18 · Unknown Or Other“light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car…”
2025-06-03 · Back Over Prevention · 80,000 mi“the contact owns a 2014 cadillac xts. the contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display a rearview image. there was no warning light illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. the vehicle was repaired, but the failure reoccurred. after inves…”
2025-02-19 · Latches/Locks/Linkages · 40,200 mi“the contact owns a 2014 cadillac xts. the contact stated while the vehicle was parked, the hazard lights unintendedly illuminated, and all the doors failed to unlock as needed. there were no warning lights illuminated. the vehicle remained at the residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure.…”
2024-11-06 · Seat Belts“the steel cable coming from the floor anchor to the seatbelt has frayed and broken off from normal use. the problem was not noticed until the day before it completely detached. we purchased the car in may of 2015.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.