2017 Cadillac Xts problems, complaints & recalls
Most-reported problem areas: Electrical System (5) · Suspension (3) · Steering (2)
🧭 Reliability snapshot
Compared against other Cadillac Xts model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (1,102)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,102 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-04-11 · Power Train“in 2019, gm released service bulletin 18-na-358 that confirms the company's knowledge of of defective parts in transmissions. i have a 2017 cadillac xts experiencing these symptoms and gm should be responsible for parts failing due to metal shavings. this needs to be a recall. the transmissions are not getting gas, shuddering, and stalling when a…”
2025-01-16 · Vehicle Speed Control · 125,000 mi“the contact owns a 2017 cadillac xts. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the contact stated that the accelerator pedal became stuck, and the vehicle accelerated excessively. the contact stated that the failure had occurred several tim…”
2023-08-09 · Steering“numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. headlights turn off and on by themselves; the latest is driving up a hill @ 25 mph, the steering wheel jerked hard to the right at 2 differ…”
2023-05-10 · Suspension“rear suspension not holding air. rear suspension went flat while driving in highway. had to pull over due to sudden rough ride…”
2023-04-28 · Electrical System“the major component of this car is the cue screen. the cue screen is connected to the ability to defrost and cooling/heating system in the vehicle. currently, the cue screen is frozen and the operations of varies systems are at a halt. this is a safety issues. currently due to leather seats unable to cool in extreme heat and have had some minor bur…”
2022-10-26 · Suspension“with no warning and only 45000 miles on car rear air suspension motor failed on expressway! i quickly noticed my steering anti red seemed out of control! i quickly pulled over not knowing what was wrong. my husband came to meet me and immediately asked what was in my trunk! i told him nothing he said my back tires were 1/4 inch from hitting wheel w…”
2021-08-29 · Unknown Or Other“the cue system freezes up and is unusable. it is intermittant. …”
2021-08-12 · Exterior Lighting“$70k for a vehicle and the screen spidered. cadillac says not under recall. not usable. …”
2021-07-28 · Visibility/Wiper“the cue system on my cadillac cracked and it’s affecting my screen. no music no navigation. no air nothing and an annoying beep every 60 seconds. …”
2020-12-02 · Electrical System · 70,000 mi“tl* the contact owns a 2017 cadillac xts. the contact stated that while operating the vehicle the human machine interface module malfunctioned causing the back up camera not to display while the vehicle was in reverse. the vehicle was taken to the local dealer findlay cadillac located at 993 auto show dr, henderson, nv 89014 who diagnosed that the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.