2019 Cadillac Xts problems, complaints & recalls
Most-reported problem areas: Tires (1) · Steering (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Cadillac Xts model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Seat Belts:front 2018-12-19 · campaign 18V899000 · 175 vehicles
Defect: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
Risk: If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2018-08-30 · campaign 18V576000 · 210,628 vehicles
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Service bulletins (682)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 682 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-21 · Steering · 109,133 mi“the contact owns a 2019 cadillac xts. the contact stated that while driving 20 mph, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. upon turning off and restarting the vehicle, the power steering operated as intended. the contact associated the fail…”
2025-06-10 · Power Train“currently experiencing transmission shuddering — likely due to a torque converter issue. this was confirmed by an experienced mechanic at the dealership of cadillac. after doing deep research i’ve learned is documented in technical service bulletins such as tsb 18-na-355 and 19-na-121. the shuddering has caused the vehicle to slow down or speed up…”
2024-10-18 · Tires“the tire tech at walmart was attempting to remove the tire when the side wall just blew out on my yokohama 245 /40 20 tire.…”
2024-10-18 · Seats“the passenger present module in seat isn’t working with air bag. per cadillac passenger seat module is inside the seat and needs replaced.…”
2021-01-02 · Service Brakes · 20,000 mi · 💥 crash“brakes failed to completely stop the vehicle once when backing out of a parking spot and again when pulling into a parking spot…”
2019-09-11 · Unknown Or Other · 15,400 mi“the backup camera guide lines can barely be seen and in any sun light cannot be seen at all. at night , all you can see is what looks like snow. cadillac says it is a software problem and there is no fix. this is a safety issue and need to be addressed there are numerous complaints about this and cadillac refuses to fix it…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.