2014 Chevrolet Suburban problems, complaints & recalls
Most-reported problem areas: Air Bags (12) · Structure:body (6) · Power Train (4)
🧭 Reliability snapshot
Compared against other Chevrolet Suburban model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
35 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2021-02-05 · campaign 21V054000 · 1,778,128 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-8
Electrical System 2014-10-01 · campaign 14V614000 · 106,307 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Service Brakes, Hydraulic 2013-08-06 · campaign 13V342000 · 10 vehicles
Defect: General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured on July 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of Fede
Risk: Loose caliper bolts may cause reduced braking performance and result in lengthened stopping distances, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.
Service bulletins (1,603)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-05-04 · PIT6247B · Service Bulletin/Repair Instructions
this preliminary information communicates direction to find information at www.gmupfitter.com for police and special service vehicles.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,603 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-15 · Air Bags“ our 2014 chevrolet suburban has been garage-kept since it was purchased new. within a year of the factory airbag recall replacement, the dashboard began cracking in two separate areas. the cracks have continued to spread despite the vehicle being consistently garage-kept and the regular use of a windshield sunshade.…”
2023-08-01 · Fuel/Propulsion System“stopped at a stop sign. the vehicle suddenly lost all electrical power. lights began flashing. traction control system turned off and on. then it went back to normal driving. i just had the chassis control module recall taken care of as well. the air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this…”
2023-05-01 · Suspension“there is a technical service bulletin published (15-na-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the tsb. recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. i now have to find someone with welding expe…”
2022-03-10 · Air Bags“i received a safety recall for my suburban in 2021. i contacted the dealership and have been waiting for 1 year to get a call back from chevrolet dealership so that they can proceed with the passenger airbag repair “safety recall”. …”
2021-12-13 · Unknown Or Other“dash has cracked completely front to back on drivers side, and has several cracks around the air bag on passenger side. nothing has happened to cause stress on the dash that would cause these cracks…”
2021-11-28 · Unknown Or Other“the dashboard cracked at the edge of the airbag. vehicle was not in an accident. …”
2021-11-15 · Air Bags“i cannot believe we don't have a repair for this yet. it is proven to be fatal, even a 2013 chev cruze incident caused a fatality. i want to know something about this fix and i want chevrolet/gm to start fixing immediately. at this point, i am paying a lien on a vehicle that could be fatal and no one is talking about when it will be repaired.…”
2021-10-27 · Air Bags“the manufacture has not accommodated the repair/replacement of this dangerous part and it has been a lonnnnnnnng time. this is ridiculous.…”
2021-09-17 · Air Bags“takata recall. the contact owns a 2014 chevrolet suburban. the contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer and the manufacturer were not…”
2021-08-05 · Air Bags“takata recall. the contact owns a 2017 chevrolet suburban. the contact received notification for nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.