2016 Chevrolet Suburban problems, complaints & recalls
Most-reported problem areas: Service Brakes (70) · Power Train (39) · Steering (18)
🧭 Reliability snapshot
Compared against other Chevrolet Suburban model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
131 NHTSA complaints that reported an odometer reading.
Safety recalls (6)
Service Brakes 2019-10-24 · campaign 19V761000 · 652,967 vehicles
Defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:power Assist:vacuum 2019-09-06 · campaign 19V645000 · 3,456,719 vehicles
Defect: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Fix: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Seat Belts:pretensioner 2017-07-10 · campaign 17V437000 · 40,683 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Visibility:rearview Mirrors/Devices:exterior 2017-01-12 · campaign 17V033000 · 214 vehicles
Defect: General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
Seat Belts:pretensioner 2016-09-08 · campaign 16V651000 · 3,640,162 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Suspension:front:control Arm 2016-04-28 · campaign 16V256000 · 3,738 vehicles ⚠ DO NOT DRIVE
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Risk: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Service bulletins (1,780)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-07-21 · PIT5509N · Service Bulletin/Repair Instructions
this pi provides diagnostic tips for diagnosing electric trailer brakes issues.
Unknown Or Other 2026-05-14 · PIT5509M · Service Bulletin/Repair Instructions
this pi provides diagnostic tips for diagnosing electric trailer brakes issues.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Showing the 6 most recent of 1,780 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-20 · Structure:body“there is a defective paint on my 2016 ltz suburban …”
2026-08-26 · Visibility:sun/Moon Roof Assembly · 202,000 mi“the contact owns a 2016 chevrolet suburban. the contact stated that while driving approximately 70 mph, there was a loud booming sound coming from the vehicle, and the sunroof glass exploded. during the failure, the sunroof cover was closed. upon inspection, the contact discovered shards of glass inside the sunroof location. the cause of the failur…”
2026-08-19 · Power Train“the transmission failed suddenly and without warning. when i went to pull out from a stop sign with cross traffic doing 55 mph, the vehicle shuddered and stopped pulling. we barely had enough momentum to get out of the way of oncoming traffic at the last second. the oncoming traffic had to brake and honked. after reading online, this is a commo…”
2026-08-05 · Service Brakes“while in the parking lot or stopping at the stop light the brakes will get hard and won’t brake . …”
2026-06-25 · Structure:body“hood and roof of suburban has discolored and lost its shine coat. the door and panels are fine…”
2026-06-11 · Steering“as i was driving 75 mph down the highway my collision alert flashed all my lights turned off, including my headlights and all interior lights as it was dark time and they flashed back on a couple of times until they finally stayed on. i pulled over and as i came to zero, speed, the vehicle completely shut down. it did start back up, but this is not…”
2026-04-14 · Seat Belts · 192,252 mi · 💥 crash“the contact owned a 2016 chevrolet suburban. the contact stated that while driving 30-35 mph, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. the contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. the concrete pole was damaged. the air bags and the s…”
2026-04-04 · Service Brakes“per aaa—front airbag/seatbelt and increase break pedal…”
2026-03-01 · Air Bags“while driving home vehicle slid on black ice and spun out. while spinning curtain airbags and driver seat deployed and battery died. sis not hit anything …”
2026-02-23 · Power Train“just purchased this vehicle used from a business in moyock, nc. the mileage at purchase was 92,860. we checked carfax and it showed two previous owners and had a steady maintenance history. on the way home (2 hour drive) and after the vehicle had warmed up it started showing signs of transmission problems. this was not noticeable on the test drive.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.