2023 Chevrolet Suburban problems, complaints & recalls
Most-reported problem areas: Engine (52) · Power Train (18) · Engine And Engine Cooling (8)
🧭 Reliability snapshot
Compared against other Chevrolet Suburban model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Engine And Engine Cooling:engine:hard Parts Internal/Mechanical 2025-04-24 · campaign 25V274000 · 597,571 vehicles
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number
Suspension:rear 2023-09-20 · campaign 23V642000 · 189 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Risk: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Fix: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Exterior Lighting:lighting Control Module:software 2022-12-08 · campaign 22V903000 · 740,108 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Service bulletins (663)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-10 · PIT5801F · Service Bulletin/Repair Instructions
this preliminary information communicates diagnostic tips for air leveling suspension system.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-08-27 · PIT6529B · Service Bulletin/Repair Instructions
this pi was created to address an intermittent loss of connectivity, gps, or wi-fi due to onstar module concern.
Showing the 6 most recent of 663 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Electrical System“my 2023 chevrolet suburban developed a "service driver assist system" warning, and both the front and rear parking assistance systems stopped functioning. when approaching objects at low speeds in drive or reverse, the vehicle did not provide the expected parking distance warnings. i took the vehicle to an authorized chevrolet dealership on octobe…”
2026-10-18 · Power Train“my 2023 chevrolet suburban rst equipped with the 6.2l v8 engine has developed serious transmission and drivetrain issues following an engine replacement performed under a gm recall approximately one year ago. shortly after the engine replacement, the transmission began exhibiting unusual shifting behavior. the dealership advised that the transmissi…”
2026-10-15 · Vehicle Speed Control“as i was driving on the highway. my speed was approximately 65 mph. the suburban slowed itself down and flashed on the driver screen "slow down/reduced acceleration". i was driving with my family in the car on the highway. the car forcing a slow down like that could have caused an accident that could have killed my 3 year old or my 9 year old. we d…”
2026-10-13 · Power Train“i was driving south on highway 395 with 2 of my friends on our way home from vacation, which is a 2 lane road in the mountains. about 45 miles north of victorville, ca. as i was accelerating, my vehicle all of a sudden dropped adaptive cruise control, the engine light started blinking, traction control errored, and i got a service esc message on th…”
2026-10-12 · Power Train“transmission / electronic shifter control while attempting to operate my 2023 chevrolet suburban, the vehicle suddenly suffered a complete transmission shift lockout, displaying a critical driver alert on the dashboard stating: "conditions not correct for shifting." the vehicle actively blocked and refused engagement into reverse gear. a diagnostic…”
2026-10-09 · Engine“tuesday october 6th, 2026, i dropped my 2 children off at school and was driving on the highway to work through heavy traffic when i had a suddenly loud knocking coming from my car, transmission not wanting to shift properly, high rpm’s for extended periods of time. i was able to safely make it to the dealership with about 10 minutes, where it was …”
2026-10-04 · Engine“2023 chevrolet suburban, 6.2l l87, included in recall 25v-274 and nhtsa ea26005. recall service was performed xxx at 20,259 miles; the engine passed inspection and received the 0w-40 oil remedy. i noticed that the oil level was low after the dealer had serviced the engine so i topped it off. at the next oil change, at 26,297 miles, i observed a met…”
2026-09-17 · Electrical System“while driving, the digital driver/instrument display behind the steering wheel went completely black, but the engine continued running and the radio remained on. the vehicle was stopped, turned off and restarted and the display screen came back on. this didn't effect the drivability of the vehicle. in some of the research i've found the cause mig…”
2026-09-15 · Power Train · 42,600 mi“the contact owns a 2023 chevrolet suburban. while the contact’s husband was driving 70-75 mph and depressing the accelerator pedal, the vehicle failed to respond, but the rpms became elevated. the driver shifted transmission into neutral(n), coasted to the side of the road, and the vehicle stalled. a message to “start vehicle” was displayed; howeve…”
2026-09-14 · Unknown Or Other“dear chevrolet customer assistance, i am writing to formally report a serious safety incident involving my 2023 chevrolet suburban and to request an investigation by general motors. my vehicle unexpectedly locked while the key fob was still inside the vehicle. most concerning, my baby was also inside the vehicle at the time. i was unable to regai…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.