2014 Crossroads Redwood problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Tires (1) · Suspension (1)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2014-03-20 · campaign 14V134000 · 298 vehicles
Defect: Crossroads RV is recalling certain model year 2014 Redwood and Rushmore trailers manufactured between March 8, 2013, and February 27, 2014, equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
Risk: If the microwave starts on its own and there are contents inside, a fire could result.
Fix: Crossroads RV will notified owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Crossroads at 1-855-226-7496.
Equipment 2013-08-20 · campaign 13V372000 · 1,931 vehicles
Defect: Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Risk: The awning may unfurl unexpectedly increasing the risk of a crash.
Fix: Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "service@crossroadsrv.com," or by phone at 1-855-226-7496.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seats 2016-03-21 · 16_TL-2 · Service Bulletin/Repair Instructions
the detroit? special tools group has developed and released a robust nox sensor socket, w470589060900. the socket will aid in the removal and installation of the nox sensors.
What owners report
2018-08-21 · Suspension · 9,000 mi“i have a 2014 redwood gk38 this 5th wheel rv was built with 7000 pound axles. last december in the mobile, al area within 40 miles of each other i had 2 leaf springs break on the rear axle. one on the way down to port charlotte fl and one returning home to texas. my concern is this issue is not isolated to just my redwood that this is very common…”
2016-08-31 · Tires · 12,000 mi“traveling north on i-65 outside bowling green ky traveling@60 miles per hour in the right lane. rear tire blew out on passenger side of rv. causing 3000.00 damage to rv. repaired by duncan rv repair in elkhart, in. deductible was $750. replaced both tires on the passenger side with the drivers side tires and install new carlisle tires on drivers si…”
2015-10-28 · Wheels · 10,000 mi“while driving on us 89 in california, my front passenger side trailer tire exploded. hwy 89 section had no turnouts or shoulders for me to stop. the tire is a marathon st235/80r16 load range e with approximately 10,000 miles on it. i am fanatic about vehicle maintenance and tire safety and the tires had the recommended air pressure. i contacted cro…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.