2015 Crossroads Redwood problems, complaints & recalls
Most-reported problem areas: Suspension (1) · Electrical System (1)
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seats 2016-03-21 · 16_TL-2 · Service Bulletin/Repair Instructions
the detroit? special tools group has developed and released a robust nox sensor socket, w470589060900. the socket will aid in the removal and installation of the nox sensors.
What owners report
2015-12-14 · Electrical System“tl* the contact owns a 2015 crossroads redwood fifth wheel. the contact stated that mice entered the vehicle and chewed completely through the electrical and water lines. the vehicle was taken to the dealer. the technician verified the issue and replaced both the electrical and water lines. the manufacturer was made aware of the failure. the vehicl…”
2015-08-19 · Suspension · 600 mi“tl* the contact owns a 2015 crossroads redwood camper. while being towed by a 2008 ford f-250 at 50 mph, the vehicle failed to remain in position and tilted to the right. in addition, the contact stated that the air conditioning unit failed to fully function and would only cool the vehicle between 6 to 8 degrees lower than the outside temperature. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.