2014 Dodge Durango problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (230) · Seats (138) · Seat Belts (50)
🧭 Reliability snapshot
Compared against other Dodge Durango model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
534 NHTSA complaints that reported an odometer reading.
Safety recalls (11)
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Electrical System:alternator/Generator/Regulator 2017-11-21 · campaign 17V741000 · 17,116 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Service Brakes 2017-09-18 · campaign 17V572000 · 646,394 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Electrical System:alternator/Generator/Regulator 2017-07-10 · campaign 17V435000 · 442,214 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Equipment:electrical:radio/Tape Deck/Cd Etc. 2015-07-23 · campaign 15V461000 · 1,416,903 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle tha
Seat Belts 2014-10-14 · campaign 14V643000 · 126,532 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Electrical System:alternator/Generator/Regulator 2014-10-08 · campaign 14V634000 · 435,081 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Electronic Stability Control (Esc) 2014-10-08 · campaign 14V636000 · 132,792 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Electrical System:wiring 2014-07-02 · campaign 14V391000 · 653,562 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Forward Collision Avoidance: Adaptive Cruise Control 2014-06-04 · campaign 14V293000 · 6,120 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Service Brakes 2014-04-01 · campaign 14V154000 · 646,498 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Service bulletins (372)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-05-29 · S1623000028 REV.I · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Engine 2026-05-19 · 112191 · Service Bulletin/Repair Instructions
cooler - engine oil
Engine 2026-05-19 · 112192 · Service Bulletin/Repair Instructions
cooler - engine oil
Power Train 2026-04-08 · S2623000023 · Service Bulletin/Repair Instructions
power liftgate inoperative.
Showing the 6 most recent of 372 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Seat Belts“the 3rd row passenger seat belt assemblies are broken as well as the front seats. there was a recall on the front seats for this issue and the rear seats in my vehicle are the same way. i am unable to have a passenger in the very back passenger side because the broken plastic is causing the seatbelt to be stuck and not retract. it was this way when…”
2026-10-22 · Seats“passenger side headrest exploded while driving. luckily no one was in the passenger seat …”
2026-10-16 · Seats“i own a 2014 dodge durango. the front passenger-side active head restraint (ahr) deployed unexpectedly while the vehicle was parked in front of my garage with the engine completely turned off. i was sitting in the front passenger seat when i suddenly heard a loud bang. the active head restraint deployed without warning, struck the back of my head,…”
2026-08-18 · Unknown Or Other“family of 5 traveled back from out of state. pushed and drove straight through the last 3 hours. when got home and got out of vehicle everyone immediately started feeling ill. 2 kids passed out and we called 911. fire department detected a carbon monoxide leak in the vehicle. all 5 family members were poisoned and taken by ambulance to the nearest …”
2026-06-22 · Seats:front Assembly:head Restraint · 99,300 mi“the contact owns a 2014 dodge durango. the contact stated that while driving approximately 40 mph, the front passenger’s side head restraint unexpectedly deployed and struck the front seat passenger in the back of the head. there was no crash or impact at the time of the failure. there was no warning light illuminated. the contact stated that the p…”
2026-06-16 · Electrical System“airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1c4rd…. but not on a recall. appears to be a bad ocr. unsure why other chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos very concerning that the airbags won’t deploy if in…”
2026-06-12 · Exterior Lighting“water leaks into and pools in the tail lights causing the tail light to go out. other drivers can't see the back of the car at night thus increasing risk of rear end collision. the problem was confirmed by the dealer and i was told that it is a very common problem on this model and that the manufacturer refuses to cover the $1600.00 repair cost. th…”
2026-05-12 · Electrical System:instrument Panel:speedometer/Odometer · 200,434 mi“odometer fraud. the contact purchased a 2014 dodge durango. it was discovered that there was a mileage discrepancy. the vehicle was a dealer sale. it was discovered that there was a mileage discrepancy per a carfax report. the contact stated that due to the mileage discrepancy, the buying price was significantly lower. at the time of purchase per …”
2026-04-15 · Exterior Lighting“the rear racetrack light on the lift gate, right side leaks when it rains, car wash, snow and has shorted out part of the light strip.…”
2026-03-04 · Service Brakes · 💥 crash“i was coming out of a drive thru car wash and driving towards an intersection with rail road tracks on the road getting ready to turn left going 15 to 20 mph. as i turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . i believe if my traction control (stability control) system or abs were functioning correct…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.