2016 Dodge Durango problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (49) · Power Train (26) · Vehicle Speed Control (9)
🧭 Reliability snapshot
Compared against other Dodge Durango model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
103 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2016-11-10 · campaign 16V814000 · 30,183 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2016-03-23 · campaign 16V168000 · 21,183 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Service bulletins (302)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-05-29 · S1623000028 REV.I · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Engine 2026-05-19 · 112191 · Service Bulletin/Repair Instructions
cooler - engine oil
Engine 2026-05-19 · 112192 · Service Bulletin/Repair Instructions
cooler - engine oil
Power Train 2026-04-08 · S2623000023 · Service Bulletin/Repair Instructions
power liftgate inoperative.
Showing the 6 most recent of 302 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-04 · Seats“on september 4, 2026, the front passenger active head restraint (ahr/headrest) in my 2016 dodge durango unexpectedly deployed and struck my daughter in the back of the head. the vehicle was completely stationary and parked in a parking lot after leaving her doctor’s appointment. i had started the vehicle, but we remained parked talking for approxim…”
2026-08-06 · Seats“on august 6, 2026, at approximately 6:00 a.m., i was driving my 2016 dodge durango northbound to work at approximately 60 mph. it was dark and the roadway was slightly wet from overnight rain. while traveling in the left lane under normal driving conditions, i suddenly heard a loud pop and the driver’s active head restraint/headrest sprung forward,…”
2025-12-31 · Seats“passenger active headrest deployed while parked on driveway. …”
2025-11-05 · Electrical System“we had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this seems to be common, looking at forums online. the inspection request is acceptable. the message we receive is "shift to p before changing gears". the vehicle will stop in the middle of traffic and sometimes require a complete restart …”
2025-10-10 · Fuel System, Gasoline · 100,000 mi“the contact owns a 2016 dodge durango. the contact stated that while driving at an undisclosed speed, there was a strong fuel odor in the interior of the vehicle. no warning lights were illuminated. in addition, the contact stated that while the vehicle was parked, the contact noticed the strong fuel odor. the contact was employed by an independent…”
2025-07-30 · Exterior Lighting“the rear license plate light bulb (right) was out and i went to have the bulb replaced. i was quoted over $1100 from the dealer, as the led racetrack lighting was not properly sealed and is collecting water. the collection of water within the light compartment has caused corrosion within, and the wiring to disintegrate. this is a commonly known…”
2025-07-22 · Power Train“driving in the left lane of an interstate highway at 75mph, in moderate traffic, in daylight hours, clear weather, with my young son. sudden, unexpected decrease in engine rpm resulted in unannounced, approximate 40 mph reduction in speed. the instrument cluster illuminated stating “ service transmission continue in d. do not shift or turn engine o…”
2025-02-10 · Exterior Lighting“rear racetrack led lighting is failing. one segment has gone dark. you can only replace the entire assembly for over &1500. i found on line there is a class action lawsuit regarding exactly what i am seeing…”
2024-12-28 · Electrical System“electrical issues involving specific fuses in the vehicle where the f13 fuse constantly fries and melts into the fuse box. causing an electrical burning smell. no warning lights come on. certain aspects of the car stop working like the blower motor. …”
2024-08-24 · Unknown Or Other“this past week our 2016 dodge durango citadel driver side headrest pop out during the night while parked overnight outside our house. my wife discover the pop out headrest the next morning when she open the door to drive to her work. we are unable to return the head rest to its original position.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.