2014 Ford C-Max Energi problems, complaints & recalls
Most-reported problem areas: Electrical System (10) · Structure:body (3) · Power Train (3)
🧭 Reliability snapshot
Compared against other Ford C-Max Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (22)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Communication:manufacturer Telematics 2022-07-28 · 21B09-S1 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines - 3g telematics control unit to 4g upgrade kit. the north america 3g cellular service began decommissioning in august 2021 and a complete shutdown of the 3g network took place in february 2022. vehicles on the road equipped with a 3g telematics co
Equipment:electrical 2021-11-03 · 21B09 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit the north america 3g cellular service began decommissioning in august 2021 and will be fully decommissioned in february 2022. vehicles on the road equipped with a 3g telematics control unit (tcu) / embed
Structure:frame And Members:underbody Shields 2020-05-18 · TSB 20-2171 · Service Bulletin/Repair Instructions
some 2013-2018 c-max, 2013-2020 escape/fusion/mkz, 2015-2018 focus,2015-2019 mkc, 2015-2020 edge/f150/mustang, 2016-2018 mkx, 2016-2019 explorer, 2017-2020 f-super duty, 2018-2020 ecosport/expedition, 2019-2020 ranger/nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/
Unknown Or Other 2020-03-09 · SSM 48619 · Service Bulletin/Repair Instructions
ssm 48619 - various vehicles - perimeter alarm armed and original vehicle keys cannot be accessed to enter vehicle - can protection strategy some 2013-2016 model year vehicles may exhibit a concern in which the perimeter alarm is active and the original keys cannot be accessed to disable the peri
Power Train 2019-11-01 · SSM 48301 · Service Bulletin/Repair Instructions
some 2013 2017 c-max energi, 2017 2018 c-max hybrid, 2013 2020 fusion energi and 2017-2020 fusion/mkz hybrid vehicles may exhibit an illuminated malfunction indicator lamp (mil) with any of the following diagnostic trouble codes (dtcs): p0496, p1450, p04ed, p04ef, p04ee, p2450, p2451. when performin
Showing the 6 most recent of 22 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-21 · Back Over Prevention · 110,700 mi“the contact owns a 2014 ford c-max energi. the contact stated while attempting to reverse, the rear-view camera displayed a blank screen. several unknown messages were displayed. a dealer was contacted. the vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. the vehicle was then taken to the deal…”
2023-04-21 · Power Train“the contact owns a 2014 ford c-max energi. the contact stated that while stopped at a traffic light, the vehicle was idling rough. the check engine warning light illuminated intermittently. the contact related the failure to nhtsa campaign number: 22v413000 (power train). the vehicle was taken to the dealer, who confirmed a transmission failure to …”
2021-11-12 · Structure:interior Panels:door · 92,000 mi“the contact owns a 2014 ford c-max energi. the contact stated the front driver’s seat power seat was stuck in the reclined position. the contact took the vehicle to a local dealer to be repaired. the vehicle was returned, and the contact became aware that the rear driver’s side door panel was loose, causing the door to not open properly. the contac…”
2019-12-30 · Electrical System“2014 ford c-max energi. consumer writes in regards to defective charging cord for vehicle. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js *js…”
2019-07-01 · Wheels · 43,601 mi“my daughter drove the 2014 ford c max to pick up my younger daughter and had a blowout with her tire on june 26, 2019. she heard the front tire popped and had to merge from the left lane to the right shoulder. the sidewall had a hole and wasn't able to fix so had to call the tow truck. this occurred on highway 4 which didn't have any road construc…”
2019-04-18 · Equipment · 23,000 mi“tl* the contact owns a 2014 ford c-max energi. the contact stated that the electrical system warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 18v592000 (equipment). the vehicle was serviced at ed butts ford (1515 n hacienda blvd, la puente, ca 91744, (800) 960-3673), but the remedy failed to repair the vehicle. the…”
2019-03-26 · Electrical System“i still have not received a notice from ford that the recall 18v-592 parts are in stock to replace the recharger cord. i was notified originally on sept 2018 but now 6 months later no notification of parts available. the car cannot be charged using 110v power as ford recall notice said to quit using the defective charge cord.…”
2019-03-06 · Electrical System“tl* the contact owns a 2014 ford c-max energi. the contact stated that the recall notice for nhtsa campaign number: 18v592000(electrical system) was received in september of 2018. after contacting the dealer (tuttle click ford, 9501 research dr, irvin, ca), the contact was informed that the parts needed to repair the defect were not available. the …”
2019-02-22 · Unknown Or Other“the transmission went out and based on research ford claimed the transmission problem was fixed for the 2013 model. ford does not acknowledge any further transmission problem but when i contacted the corporate office they did not refuse to replace it completely without cost.*bf…”
2018-12-13 · Structure:body“i bought this vehicle used in march of 2018. the 12 volt battery has completely drained numerous times the first month i owned it. about 10 - 12 times. finally in april of 2018 i replaced the 12 volt batter to the tune of $155.00. i thought this would take care of the problem. it did for a few weeks. then i would get up to leave for work and my bat…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.