2015 Ford C-Max Energi problems, complaints & recalls
Most-reported problem areas: Back Over Prevention (5) · Steering (2) · Electrical System (2)
🧭 Reliability snapshot
Compared against other Ford C-Max Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (17)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Communication:manufacturer Telematics 2022-07-28 · 21B09-S1 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines - 3g telematics control unit to 4g upgrade kit. the north america 3g cellular service began decommissioning in august 2021 and a complete shutdown of the 3g network took place in february 2022. vehicles on the road equipped with a 3g telematics co
Equipment:electrical 2021-11-03 · 21B09 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit the north america 3g cellular service began decommissioning in august 2021 and will be fully decommissioned in february 2022. vehicles on the road equipped with a 3g telematics control unit (tcu) / embed
Structure:frame And Members:underbody Shields 2020-05-18 · TSB 20-2171 · Service Bulletin/Repair Instructions
some 2013-2018 c-max, 2013-2020 escape/fusion/mkz, 2015-2018 focus,2015-2019 mkc, 2015-2020 edge/f150/mustang, 2016-2018 mkx, 2016-2019 explorer, 2017-2020 f-super duty, 2018-2020 ecosport/expedition, 2019-2020 ranger/nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/
Unknown Or Other 2020-03-09 · SSM 48619 · Service Bulletin/Repair Instructions
ssm 48619 - various vehicles - perimeter alarm armed and original vehicle keys cannot be accessed to enter vehicle - can protection strategy some 2013-2016 model year vehicles may exhibit a concern in which the perimeter alarm is active and the original keys cannot be accessed to disable the peri
Power Train 2019-11-01 · SSM 48301 · Service Bulletin/Repair Instructions
some 2013 2017 c-max energi, 2017 2018 c-max hybrid, 2013 2020 fusion energi and 2017-2020 fusion/mkz hybrid vehicles may exhibit an illuminated malfunction indicator lamp (mil) with any of the following diagnostic trouble codes (dtcs): p0496, p1450, p04ed, p04ef, p04ee, p2450, p2451. when performin
Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-17 · Back Over Prevention · 49,000 mi“the contact owns a 2015 ford c-max energi. the contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative, and the image was intermittently upside down. no warning lights were illuminated. the vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. the vehicle wa…”
2026-04-23 · Back Over Prevention · 115,000 mi“the contact owns a 2015 ford c-max energi. the contact stated that while attempting to reverse, the rearview camera became inoperable. the contact stated that the rearview camera image failed to function properly, and the image appeared upside down. the contact received notification of nhtsa campaign number: 25v695000 (back over prevention); howeve…”
2026-01-29 · Back Over Prevention“the contact owns a 2015 ford c-max energi. the contact received notification of nhtsa campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufac…”
2026-01-28 · Back Over Prevention“the contact owns a 2015 ford c-max energi. the contact received notification of nhtsa campaign number: 25v695000 (back over prevention). the contact called the local dealer and the manufacturer for an eta on parts availability and was informed that a date was not available. the contact was informed that another letter would be sent from the manufac…”
2026-01-16 · Back Over Prevention“the contact owns a 2015 ford c-max energi. the contact stated that while reversing, the rear-view camera displayed a black screen. the contact stated that occasionally the rear-view camera displayed images of previous displays. the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. the contact received notification of n…”
2022-07-18 · Power Train · 90,000 mi“the contact owned a 2015 ford c-max energi. the contact stated upon parking and turning off the vehicle by a river, the vehicle later rolled away into the river. the vehicle was unoccupied. the contact was able to extract the vehicle out of the river with the assistance of professionals. the vehicle was towed to a tow lot where the vehicle was deem…”
2022-06-17 · Electrical System · 20,000 mi“the contact owns a 2015 ford c-max energi. the contact stated that the manufacturer label indicated that the vehicle was drivable for 22 miles when fully charged; however, the vehicle was only drivable for approximately 14 miles. additionally, the contact stated that occasionally, the vehicle was only drivable for 8 miles. the dealer was notified o…”
2019-12-09 · Service Brakes · 20,000 mi“tl* the contact owns a 2015 ford c-max energi. while parking the vehicle, the contact was unable to turn off the ignition. also, the abs service warning indicator was illuminated. the contact stated that the vin was included in nhtsa campaign number: 15v436000 (electrical system). the vehicle was taken to sawgrass ford (located at 14501 w sunrise …”
2018-11-13 · Steering · 57,500 mi“this car has 57,500 miles and is inside the powertrain warranty period. the power assist steering felt sticky, not smooth like normal, so i took it in to the dealership. when almost there an error light came on saying there was a power steering issue. it cleared and nothing happened, then soon after a power steering fault message came on, but th…”
2017-04-26 · Electrical System · 18,899 mi“for the 5th time my vehicle has died due to a voltage draw on the 12v battery. the vehicle has been to the ford service center 5 times the most recent for 3 weeks and it still fails due to a power issue. the vehicle is unreliable due to frequent electrical system failures. the electrical system failures started on 2/2/2017, and continued through…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.