2017 Ford C-Max Energi problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Vehicle Speed Control:throttle (1) · Tires (1)
🧭 Reliability snapshot
Compared against other Ford C-Max Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-06-08 · SAN-Vol1 I1 · Service Bulletin/Repair Instructions
the service awareness newsletter is an informal communication that contains information that may not be presently available in a tsb, ssm, gsb, or other electronic communication. this article includes information on warranty, technical service tips and other service information.
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Communication:manufacturer Telematics 2022-07-28 · 21B09-S1 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines - 3g telematics control unit to 4g upgrade kit. the north america 3g cellular service began decommissioning in august 2021 and a complete shutdown of the 3g network took place in february 2022. vehicles on the road equipped with a 3g telematics co
Equipment:electrical 2021-11-03 · 21B09 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit the north america 3g cellular service began decommissioning in august 2021 and will be fully decommissioned in february 2022. vehicles on the road equipped with a 3g telematics control unit (tcu) / embed
Electrical System:software 2020-08-06 · TSB 20-2255 · Service Bulletin/Repair Instructions
some 2016 mks, 2016-2017 navigator, 2016-2018 f150/focus/cmax/edge/fiesta/mkx/ transit connect/mustang, 2017-2018 continental/fusion/mkz, 2017-2019 explorer, 2016-2019 escape/mkc/flex/mkt/taurus/transit/expedition/f-super duty, and 2018-2019 ecosport vehicles equipped with sync 3 may experience vari
Structure:frame And Members:underbody Shields 2020-05-18 · TSB 20-2171 · Service Bulletin/Repair Instructions
some 2013-2018 c-max, 2013-2020 escape/fusion/mkz, 2015-2018 focus,2015-2019 mkc, 2015-2020 edge/f150/mustang, 2016-2018 mkx, 2016-2019 explorer, 2017-2020 f-super duty, 2018-2020 ecosport/expedition, 2019-2020 ranger/nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-25 · Tires“at night i noticed the indicator light came on for tire pressure drove to the next gas station to check it was flat tire i looked every where for the spare tire no luck.called dealer told me where to look. then he checked something and said it came with a air pump under the passenger seat. i read the symbol of instructions very confused and limite…”
2024-07-24 · Steering“steering wheel became loose. within a week i took it into a ford dealer who confirmed this was a serious safety concern. they worked on the problem a day later. steering wheel bolt was damaged and would not retain torque. the steering wheel bolt was replaced by dealer.…”
2023-09-29 · Wheels“lug nuts are deforming. costco techs require 3 sockets to obtain proper torque. two piece construction is problematic. …”
2023-04-05 · Hybrid Propulsion System · 77,250 mi“the contact owned a 2017 ford c-max energi. the contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive power. the vehicle was towed to the dealer, where …”
2022-12-22 · Vehicle Speed Control:throttle“the vehicle accelerate on its own accord, despite no foot or pressure to the accelerator, even going uphill and including after braking. for example, ona flat road, i stepped on the brakes and began to decelerate, i released the brake and the vehicle immediately began to accelerate forward at a high speed. i had to slam the brakes to prevent furthe…”
2022-07-25 · Unknown Or Other“i own a 2017 ford c-max and share it with my husband. it is our only car so the past few weeks have been tough. since i received my recall (22s43) in the mail, my car has been struggling to start. i believe this is due to the recall as the car is not in the correct gear to start the engine (even though i’ve been putting it in park & engaging the em…”
2021-04-22 · Electrical System“vehicle finished charging, and then was unplugged. vehicle's warning system says vehicle was still plugged in and and wouldn't move. vehicle was towed into dealership and diagnosed charging port needed to be replaced. charging port is unattainable and vehicle sits at dealership with no light at the end of the tunnel. charging port unattainable, tel…”
2021-03-14 · Unknown Or Other · 14,000 mi · 💥 crash“the car was in reverse. my intention was clearly to back out of a parking stall. however i hit the brake, put the car in park, attempted to get out of the vehicle but the car kept going back, at an accelerated rate. it was as if it was going full speed, in reverse. i couldn't stop it in time before hitting a sidewalk and stair case behind me; as w…”
2019-06-10 · Fuel/Propulsion System · 11,895 mi“vehicle shuts down while driving on the road/interstate. this is a vehicle with a plug-in battery propulsive system. has happened 4x this year. twice on i-96 in michigan this past weekend and 2x locally. happened when switching from drive mode "auto" on the dash to "ev later". get all kinds of warning lights and the dreaded stop safely now war…”
2017-08-28 · Structure:body · 400 mi“while driving, vehicle doors and window areas creak as if the frame/structure is compromised or flexing unusually. may be simply poor quality construction or poor latching mechanisms, but seems unusual for a new vehicle. car purchased new and has happened since new; car now has 3,028 miles on it.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.