2014 Infiniti Q50 problems, complaints & recalls
Most-reported problem areas: Steering (72) · Power Train (14) · Air Bags (14)
🧭 Reliability snapshot
Compared against other Infiniti Q50 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
119 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Power Train:driveline:driveshaft 2024-06-21 · campaign 24V470000 · 7,222 vehicles
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Steering:automated/Adaptive Steering 2016-06-13 · campaign 16V430000 · 28,182 vehicles
Defect: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags:sensor:occupant Classification 2016-04-26 · campaign 16V244000 · 3,296,947 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrec
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy par
Electrical System:software 2014-03-25 · campaign 14V138000 · 989,701 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Steering:automated/Adaptive Steering 2013-11-20 · campaign 13V588000 · 23 vehicles
Defect: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Fix: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Service bulletins (247)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 247 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-24 · Steering“there’s something wrong with the steering and i believe something wrong with the powertrain that’s what it’s stating to contact the dealer…”
2026-04-05 · Suspension“on april 2nd i took my vehicle into the dealer for recall servicing. after leaving the dealer i had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. brake pads were also less than 5% wear remaining. myself and others were put in serious danger if my brakes …”
2026-01-29 · Vehicle Speed Control“my car was driving along and all of a sudden the steering wheel got extremly tight and the car was hard to steer, i had to pull over turn the car off and the light was still on, i was like 2 miles away from my house, talking to a neighbor that has same car different year, stated to check recall his call did the samething years ago when we had a col…”
2025-12-09 · Steering“manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving. …”
2025-11-07 · Steering · 73,850 mi“the contact owns a 2014 infiniti q50. the contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. there was no warning light illuminated. the contact was able to manually move the steering column from underneath the steering wheel. the vehicle was taken to an …”
2025-10-30 · Unknown Or Other“car is showing a p0720 code which is an issue with the valve body. the car will not go past 3rd gear. this is a known problem with this vehicle. infiniti is not issuing a recall. the car won't run and the consumer is having to foot the bill for the repair when they know it's an issue with the vehicle and the transmission. …”
2025-10-26 · Power Train“driveshaft broke while driving down the road!! …”
2025-08-19 · Electrical System · 150,000 mi“the contact owns a 2014 infiniti q50. the contact stated that while driving at various speeds, the message "no key detected" was displayed. the contact waved the key fob around the start/stop button, and the message ceased. the contact stated that the light around the start/stop button was orange, but was green before the failure. one day, while dr…”
2025-07-14 · Power Train“i received a check engine light will driving which is now indicated as code p0720 and p0500. the car refused to shift past 3rd gear and began to sputter and would not allow me to go past 25mph disrupting the flow of traffic.…”
2025-07-11 · Unknown Or Other“both rear doors will not open from inside or outside. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.