2021 Infiniti Q50 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Wheels:rim (1) · Structure:body (1)
🧭 Reliability snapshot
Compared against other Infiniti Q50 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Back Over Prevention:display Function 2021-08-02 · campaign 21V599000 · 3,569 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Suspension:rear:axle:spindle 2021-05-27 · campaign 21V402000 · 14,276 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm):software 2021-04-04 · campaign 21V234000 · 12,943 vehicles
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Risk: A lack of fuel may cause an engine stall, increasing the risk of a crash.
Fix: INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
Service bulletins (111)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Engine 2025-02-04 · ITB22-038D · Service Bulletin/Repair Instructions
turbocharger replacement procedure applied engines: vr30ddtt if you confirm one or both turbochargers require replacement. action 1. replace the affected turbocharger(s). refer to the service procedure in this bulletin for the updated procedure. important: you must closely follow the entire servic
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-08-15 · ITB22-020B · Service Bulletin/Repair Instructions
telematics control unit reset after automatic collision notification service information the telematics control unit (tcu) has the ability to send an automatic collision notification when the vehicle is involved in an accident. once an automatic collision notification is performed, the function beco
Electrical System 2024-08-15 · ITB22-017B · Service Bulletin/Repair Instructions
dtc b2e01-96 (internal battery) stored as current in ivc applied systems: vehicles equipped with telematics service information consult has been updated to allow dtc b2e01-96 for “internal battery” to be cleared in the telematics control unit (tcu). if dtc b2e01-96 is current/active in the tcu, and
Showing the 6 most recent of 111 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-21 · Vehicle Speed Control“ in august 2026, while driving, the vehicle suddenly lost acceleration and engine power and would only travel at a very slow speed. the check engine light came on. the driver had to safely stop, turn the engine off, and restart it. after restarting, the vehicle temporarily regained acceleration and normal speed. this problem has occurred more than …”
2026-09-08 · Engine And Engine Cooling · 82,000 mi“the contact owns a 2021 infiniti q50. the contact stated that while driving approximately 70 - 80 mph and attempting to accelerate, the vehicle would accelerate but failed to exceed 10 mph. the accelerator pedal had to be depressed to the floorboard for the vehicle to accelerate; however, the vehicle still failed to exceed 10 mph. during the failu…”
2026-02-09 · Wheels:rim · 44,000 mi“the contact owns a 2021 infinity q50. the contact stated that the vehicle was recently purchased from a dealer. when the vehicle was purchased, the tires were replaced. the vehicle was later taken to the dealer for maintenance, and while at the dealer, the contact was informed that there were nails in the tires and that the tires needed to be repla…”
2024-08-09 · Air Bags · 35,000 mi“the contact owns a 2021 infiniti q50. the contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact called an independent mechanic, but no assistance was provided. the manufacturer was not contacted. the failure mileage w…”
2024-01-06 · Structure:body“i was driving home on the veterans expressway in tampa traveling about 65 mph when a sound like a gunshot almost caused me to lose control as i swerved out of fear - thankfully no other vehicles were nearby. i pulled over at the next exit in a public place and discovered my sunroof class had a piece of glass missing and it looked like it was pushed…”
2022-04-10 · Vehicle Speed Control · 💥 crash“i purchased a new 2021 infiniti q50 from infiniti of cool springs on september 28, 2020. there was an incident on january 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. i was parked at a car wash to vacuum my vehicle. i had my foot on the brake to move the gear shift into park when my car rapidly accelerated whi…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.