2017 Infiniti Q50 problems, complaints & recalls
Most-reported problem areas: Engine (10) · Seats (5) · Fuel/Propulsion System (5)
🧭 Reliability snapshot
Compared against other Infiniti Q50 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
21 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Power Train:driveline:driveshaft 2024-06-21 · campaign 24V470000 · 7,222 vehicles
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Air Bags:frontal:driver Side:inflator Module 2017-09-15 · campaign 17V571000 · 814 vehicles
Defect: Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
Electrical System:software 2017-07-27 · campaign 17V476000 · 14,192 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Risk: An engine stall can increase the risk of a crash.
Fix: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Air Bags:sensor:occupant Classification 2016-04-26 · campaign 16V244000 · 3,296,947 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrec
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy par
Service bulletins (194)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Engine 2025-02-04 · P4A05, P4A06 · Service Bulletin/Repair Instructions
***** retailer announcement ***** infiniti is committed to providing the highest levels of product quality and customer satisfaction. therefore, infiniti is conducting a warranty extension to full useful life (ful) of 10 years or 120,000 miles, whichever occurs first, if white smoke or oil leak occu
Engine 2025-02-04 · ITB17-050C · Service Bulletin/Repair Instructions
mil on with dtc(s) stored in the ecm this bulletin is no longer active. please discard previous versions of itb17-050.
Engine 2025-02-04 · ITB22-038D · Service Bulletin/Repair Instructions
turbocharger replacement procedure applied engines: vr30ddtt if you confirm one or both turbochargers require replacement. action 1. replace the affected turbocharger(s). refer to the service procedure in this bulletin for the updated procedure. important: you must closely follow the entire servic
Showing the 6 most recent of 194 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-18 · Steering“issue 1: on [xxx], i was driving my vehicle ( license plate [xxx], vin# [xxx], infinity 2017 q50 sedan, purchased in 2020 at infiniti of massepequa) on [xxx] ( a very busy highway on long island) traveling east.suddenly the steering wheel locked and i could not turn the wheel. i was going straight on [xxx], and i tried to steer right and could not …”
2026-07-31 · Air Bags“the contact owns a 2017 infiniti q50. the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed with air bags failure. the contact was informed that the air bag needed to be replaced. the vehicle was not repaired. the contact was inf…”
2026-06-15 · Steering“affected: steering/electrical/direct adaptive steering, 50k miles while driving my 2017 infinity q50s under normal driving conditions, the vehicle suffered an instantaneous, catastrophic, and total failure of the power steering assist system without any prior warning or dashboard fault indicators. the sudden loss of steering assist immediately cau…”
2026-05-23 · Engine“i have had several major problems with this car's engine. once it shut down (was detecting no oil but was full) while on the interstate. had to replace the radiator fan assembly and module. coolant leaks…”
2026-03-10 · Seats“the passenger seat occupant sensor is on. dealer confirmed the code is related to a bad sensor so even if someone is sitting in the passenger seat and we are in an accident the airbag will not deploy. the dealer said a recall exists for earlier models but not for the 2017 even though they say it’s the same components. they want to charge me between…”
2026-03-09 · Fuel/Propulsion System“the problem is on the recall, i understand my car is not on the vin recall list but it's the same problem. potential recalls for 2017 q50: fuel pump control module (2.0l engines): improper software may cause the engine to stall. …”
2026-01-19 · Wheels“i experienced an ongoing grinding/rattling noise from the wheel/brake area. the vehicle was serviced multiple times by a franchised dealer, which diagnosed the issue as brake-related and performed brake repairs. the noise was not resolved, and the vehicle was returned in the same condition. shortly after service, an independent mechanic discovered…”
2025-11-21 · Seats“i had a passenger seat belt light on and took it to jim coleman infiniti in bethesda,md. they then were going to charge me a diagnostic fee to fix it, but instead proceeded to perform a zero point seat reset and got the error code b00a0 and then the passenger air bag light came on. they subsequently said that the vehicle was not covered under any …”
2025-11-19 · Unknown Or Other“my vehicle has been stalling and burning/leaking oil internally for some time now with white smoke coming from the rear. well infiniti sent a post card and stated that the emission warranty is extended for 120,000 miles which my vehicle has had the issue for some time and it was already over 120k miles at the time of the loss. the issue infiniti r…”
2025-10-31 · Service Brakes“the engine and turbo system failed in my 2017 infiniti q50 signature edition (vin [xxx] ). the vehicle remains at carmax naperville, where it has been since march 2025. internal repair orders show carmax performed two failed inspections in august 2020 before selling the vehicle as “carmax certified” on september 3, 2020. the vehicle should not have…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.