2014 Keystone Montana High Country problems, complaints & recalls
Most-reported problem areas: Equipment:mechanical (1)
Safety recalls (1)
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2014-06-10 · 14-208 · Service Bulletin/Repair Instructions
this advisory 14-208 involves 2014 montana high country 338db units manufactured with improper furnace ventilation. the steps leading to the upper deck must be replaced to allow the addition of a furnace grill to each step. this service advisory explains how to correct the ventilation.
What owners report
2015-05-12 · Equipment:mechanical“i have been informed that you are tracking the subject recall. i was sent a copy from keystone. i have a concern about this recall. i took my keystone 2014 montana 3402rl to tiara rv in elkhart, in so they could do the recall. they assured me they use the official recall repair. on the second day of use, returning from tiara, a trip of about 50…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.