2021 Keystone Montana High Country problems, complaints & recalls
Most-reported problem areas: Fuel System, Other:delivery:hoses, Lines/Piping, And Fittings (1)
Safety recalls (2)
Equipment:appliance:oven/Stove/Cooktop 2024-03-27 · campaign 24V234000 · 10,894 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk: A circuit board that overheats increases the risk of a fire.
Fix: Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:wiring 2021-05-19 · campaign 21V368000 · 3,292 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021 High Country Montana trailers. The 120VAC wiring connectors for the slide room circuit were not mounted properly, which can allow water to enter the electrical connections.
Risk: Wet electrical connections can increase the risk of a fire.
Fix: Dealers will inspect the connectors, and mount the connectors to the frame, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-409.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2024-01-17 · KSB-210122 · Service Bulletin/Repair Instructions
revision of ksb-210122. it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Structure 2023-11-29 · KSB-210122 V2 · Service Bulletin/Repair Instructions
it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Structure 2022-03-24 · 210122 · Service Bulletin/Repair Instructions
it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Service Brakes, Electric 2020-05-28 · Dexter #010 · Service Bulletin/Repair Instructions
dexter and general motors have identified a compatibility issue between the gm integrated trailer brake controller used in newer gm models and various electric/hydraulic actuators, including the dexter dx series. this issue was discovered as the newest gm integrated trailer brake controller entered
What owners report
2026-09-02 · Fuel System, Other:delivery:hoses, Lines/Piping, And Fittings · 🔥 fire“hooked camper up to our tow vehicle. went inside to prepare to leave our storage. husband turned the propane on and i pressed further start button on the refrigerator once the pilot light ignited. after less than one minute an error message began beeping on the digital lcd pad to alert that there was a disconnect from the power source being used. f…”
2022-05-20 · Unknown Or Other · 🔥 fire“this for a fifth wheel. i had a fire sparked from the 120v connection in my camper. luckily i was at my campsite and it happened during the day, and i was able to extinguish the fire before it got worse. i paid for the repair and i am still waiting for reimbursement from manufacturer. i also stated to them that i wanted my unit inspected because of…”
2021-12-01 · Unknown Or Other“safety recall: us: 21v-368 fire hazard 120vac wiring connectors for the slide room circuit that can get wet and stay wet for extended periods of time due to the way they are mounted. under certain conditions if the 120vac connections are wet for an extended period of time it can lead to an increased risk of fire and/or damage to personal…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.