2014 Ram 5500 problems, complaints & recalls
Most-reported problem areas: Steering (3) · Power Train (2) · Wheels (1)
🧭 Reliability snapshot
Compared against other Ram 5500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (10)
Wheels:lugs/Nuts/Bolts/Studs 2021-05-27 · campaign 21V398000 · 447,985 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk: Wheel separation can cause a vehicle crash.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Equipment 2017-12-21 · campaign 17V824000 · 61,791 vehicles
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Power Train:automatic Transmission:lever And Linkage:column Shift 2017-12-20 · campaign 17V821000 · 1,482,874 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the op
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Engine And Engine Cooling:engine:diesel 2017-09-12 · campaign 17V562000 · 443,874 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk: The leaking water pump can increase the risk of an engine compartment fire.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Equipment:electrical:radio/Tape Deck/Cd Etc. 2015-07-23 · campaign 15V461000 · 1,416,903 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle tha
Air Bags:frontal 2015-07-22 · campaign 15V459000 · 1,059,444 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Tires 2015-05-18 · campaign 15V290000 · 1,771 vehicles
Defect: Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
Risk: If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R17.
Fuel System, Diesel 2014-10-08 · campaign 14V635000 · 315,325 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Equipment:other:labels 2014-03-04 · campaign 14V100000 · 195 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 5500 trucks manufactured August 14, 2013, through January 7, 2014. The certification label has the incorrect Gross Vehicle Weight Rating (GVWR). Thus, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 567 "Certification Regulations."
Risk: If the Certification Label has the incorrect Gross Vehicle Weight Rating (GVWR), the operator may overload the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace all existing certification labels with corrected certification labels, free of charge. The recall began on April 10, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P07.
Service bulletins (355)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-21 · 9100923 · Service Bulletin/Repair Instructions
air cleaner - none instruction to dealers while ordering the pn# 68137142ad. 1. if the air cleaner assembly is functional and only the maf sensor has failed, the dealer should order and replace only the maf sensor(68002441ac). 2. if the air cleaner assembly has failed and the maf sensor remains func
Service Brakes 2026-06-26 · S1203000003 REV.A · Service Bulletin/Repair Instructions
trac-rite operation diagnosis, chatter, shudder, moving from a stop and turning
Engine 2026-06-17 · 112906 · Service Bulletin/Repair Instructions
bearing - crankshaft thrust and kit
Engine 2026-06-17 · 112906 · Service Bulletin/Repair Instructions
bearing - crankshaft thrust and kit
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Showing the 6 most recent of 355 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-03-25 · Engine“the cummins 6.7l turbocharger actuator has failed at 17,809 miles on this vehicle. mopar has extended the warranty on this item for 10 years/180,000 miles under warranty extension 09-001-22 rev a. they have also extended the warranty on the ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 mil…”
2024-01-11 · Wheels · 💥 crash“took the truck to the ram dealership to get the recall for the rear wheel studs replaced they did the job a few days later the wheel almost came off on the freeway. the mechanic didn’t tighten the lug nuts we caught it just in time before something bad happened. that was 12/11/2023. we took it back to the dealership and they supposedly fixed it.exa…”
2021-11-02 · Suspension · 178,000 mi · 💥 crash · 🔥 fire“the contact's company owned a 2014 ram 5500. the contact stated while driving at 60-65 mph, he heard an abnormal loud sound coming from the rear of the vehicle. the contact stated the rear wheels detached and flew off, causing the contact to lose control of the vehicle. the stated the vehicle drove off the road, hit a ditch, rolled over three time…”
2021-01-29 · Steering · 210,000 mi“tl* the contact owns a 2014 ram 5500. the contact stated that while operating the vehicle, the braking system and power steering suddenly malfunctioned. the vehicle was examined by an independent mechanic who diagnosed that the alternator and the transmission fly wheel were faulty. the alternator and fly wheel were replaced however, the failure eve…”
2020-06-19 · Steering · 109,000 mi“tl* the contact owns a 2014 ram 5500. the contact stated that while driving at 5 mph, the tie rod end fractured without warning. lithia chrysler jeep dodge ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) was contacted and informed of the failure. the contact was informed that the part to repair the vehicle was on b…”
2019-12-03 · Power Train · 70,942 mi“tl* the contact owns a 2014 ram 5500. while traveling various speeds, the vehicle shut off without warning. the contact took the vehicle to eide chrysler (1112 missouri ave, bismarck, nd 58504, (701) 223-1170) and charbonneau chrysler center (346 1st st w, dickinson, nd 58601, (701) 456-2277) and was informed that the vehicle was being overworked a…”
2017-06-14 · Unknown Or Other · 37,400 mi · 🔥 fire“may 30, 2017 my 2014 ram 5500 diesel dump truck had a fire under the hood. there was extensive damage/melting from the fire. i purchased the vehicle new in april of 2015 and it was 'just out of warranty" at just over 37,000 miles on it. the source of the damage was determined to be the denso international alternator. fca sent a field inspector to…”
2017-06-09 · Fuel/Propulsion System · 110,000 mi“tl* the contact owns a 2014 ram 5500. while driving 70 mph, the vehicle decelerated on its own due to the diesel regeneration filter and a warning message appeared, which warned of going into limp mode. the vehicle was taken to the dealer (solomon chrysler jeep dodge located at 409 national pike w, brownsville, pa 15417, (724) 785-8000) where it wa…”
2017-06-07 · Unknown Or Other · 37,000 mi · 🔥 fire“2014 ram 5500 diesel purchased new in april 2015 fire under hood on may 30, 2017. no lights came on as the sensors were burned out as well as the alternator, the harnesses and other parts under the hood. the truck was in motion but flames noticed when pulled in driveway. put out fire and called dealer. special investigator depart looked at it a…”
2016-08-08 · Power Train · 400 mi“tl* the contact owns a 2014 ram 5500. while the vehicle was parked, it rolled away in reverse. in addition, the gear selection display back light changed from white to yellow. when this occurred, the vehcile failed to start. the failure recurred on numerous occasions. the vehicle was taken to a dealer, but the contact was unsure about what part wa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.