2019 Ram 5500 problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (3) · Fuel System, Diesel (2) · Tires:bead (1)
🧭 Reliability snapshot
Compared against other Ram 5500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (10)
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2022-10-11 · campaign 22V759000 · 26,961 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Risk: A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Fix: Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Visibility:windshield Wiper/Washer:linkages 2022-01-27 · campaign 22V035000 · 171,789 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Fuel System, Diesel:delivery:fuel Pump 2021-11-12 · campaign 21V880000 · 222,410 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's nu
Engine And Engine Cooling:engine:oil/Lubrication 2021-06-10 · campaign 21V439000 · 32,002 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Fix: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Wheels:lugs/Nuts/Bolts/Studs 2021-05-27 · campaign 21V398000 · 447,985 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk: Wheel separation can cause a vehicle crash.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2021-01-26 · campaign 21V023000 · 4 vehicles
Defect: Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Fix: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
Service Brakes, Hydraulic:power Assist:vacuum:hoses, Lines/Piping, And Fittings 2021-01-13 · campaign 21V008000 · 23 vehicles
Defect: Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Risk: A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Fix: Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Engine And Engine Cooling:engine:oil/Lubrication 2020-08-27 · campaign 20V511000 · 32,318 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Risk: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Service Brakes 2020-05-13 · campaign 20E031000 · 397 vehicles
Defect: LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Fix: LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
Fuel System, Diesel 2019-06-27 · campaign 19V498000 · 499 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
Service bulletins (417)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-08-26 · 114254 · Service Bulletin/Repair Instructions
radiator - engine cooling
Engine 2026-08-26 · 114255 · Service Bulletin/Repair Instructions
radiator - engine cooling
Engine 2026-07-29 · 113744 · Service Bulletin/Repair Instructions
sensor - turbocharger speed
Engine 2026-07-29 · 113742 · Service Bulletin/Repair Instructions
sensor - turbocharger speed
Unknown Or Other 2026-07-06 · 113276 · Service Bulletin/Repair Instructions
core – heater
Unknown Or Other 2026-07-06 · 113277 · Service Bulletin/Repair Instructions
core – heater
Showing the 6 most recent of 417 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-22 · Fuel System, Diesel · 110,000 mi“the contact owns a 2019 ram 5500. the contact stated that while driving at an undisclosed speed, the vehicle stalled. the vehicle was towed to a certified mechanic to be diagnosed. the mechanic associated the failure with the diesel pump. the mechanic informed the contact that the diesel pump was previously replaced with a generic part. the contac…”
2026-06-02 · Fuel/Propulsion System“the def system failed on this truck at the end of 2025. the truck has entered limp mode, and if we continue to drive it, it will shut down completely. the vehicle has been at darling's ram in ellsworth, me since march 2026, and they say that they are still waiting for the parts. why aren't parts available?? they have no idea when parts will be s…”
2025-10-15 · Fuel System, Diesel · 163,000 mi“the contact owns a 2019 ram 5500. while the contact's husband was driving the vehicle at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the driver became aware of an abnormally loud sound. additionally, the vehicle failed to exceed 40 mph while driving on a busy highway. no warning …”
2025-01-26 · Structure:body:hatchback/Liftgate“while unloading cargo, i was standing on the flatbed of the truck, leaning over the standing side-gates, without realizing they weren’t locked in place. the gates fell down onto a co-worker and i fell out of the truck. similar incidents have occurred before and after this accident. these gate latches don’t have any warning systems in place to indi…”
2024-05-21 · Tires:bead“the contact owns a 2019 ram 5500. the contact stated that while one of his drivers was driving at an undisclosed speed, the tire tread detached and began to roll down the highway. the driver pulled over to the side of the road. there was no warning light illuminated. there was no injury sustained; however, the driver missed a week of work due to th…”
2023-08-09 · Service Brakes, Hydraulic“the contact owns a 2019 ram 5500. the contact received notification of nhtsa campaign numbers: 22v759000 (service brakes, hydraulic) and 21v880000 (fuel system, diesel) however, parts to do the recall repairs were unavailable. the dealer was made aware of the issue and the contact was informed there was a limited quantity of available parts. the co…”
2023-02-17 · Engine“i would like to report a major safety concern with the push button start system and programming on the 2019 and up 5500 cab and chassis with the 6.7 cummins. on november 29th we had a 2019 ram 5500 that went in the ditch and ended up on its side because of soft ground. it was laid fully on the passenger side. it was still running. operator tried t…”
2023-01-03 · Power Train“the transfer case shifted itself into neutral while driving on the highway. it wouldn't go into any other gears and it lost all functionality. i wasn't under load and had been maintaining a set 65 mph. there was no warning the rpms just redlined. i set the vehicle into what registered as park and when i got out it continued to roll towards me. i h…”
2022-11-30 · Fuel/Propulsion System“there is a safety recall on my 2019 ram 5500 rollback tow truck. the recall number is y78. on november 17 my truck unexpectedly stopped working on highway m33 in rose city michigan. i discovered there was a recall on the vehicle for a premature fuel system failure. i called the fca they told me to take it to thelen chrysler ram in bay city michigan…”
2021-07-29 · Fuel/Propulsion System“high pressure fuel pump went out contaminating the whole fuel system with metal fragements. truck derated to 5mph. sat at dealership for over 3 months dealer was not able to correct problem. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.