2024 Ram 5500 problems, complaints & recalls
🧠Reliability snapshot
Compared against other Ram 5500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Air Bags:frontal:driver Clockspring/Spiral Cassette 2024-03-14 · campaign 24V199000 · 38,164 vehicles
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deployi
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:steering Control Module 2023-11-28 · campaign 23V799000 · 185,251 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Service bulletins (219)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-01 · S2623000052 REV. A · Service Bulletin/Repair Instructions
airbag warning light on or intermittent. the occupant restraint controller (orc) may have the following dtcs (active/stored)
Engine 2026-08-26 · 114254 · Service Bulletin/Repair Instructions
radiator - engine cooling
Engine 2026-08-26 · 114255 · Service Bulletin/Repair Instructions
radiator - engine cooling
Structure:body 2026-08-18 · 113855 · Service Bulletin/Repair Instructions
switch and bezel - front door
Structure:body 2026-08-18 · 113854 · Service Bulletin/Repair Instructions
switch and bezel - front door
Engine 2026-07-29 · 113744 · Service Bulletin/Repair Instructions
sensor - turbocharger speed
Showing the 6 most recent of 219 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.