2014 Volkswagen Eos problems, complaints & recalls
Most-reported problem areas: Air Bags (27) · Visibility/Wiper (2) · Power Train (2)
🧭 Reliability snapshot
Compared against other Volkswagen Eos model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Unknown Or Other 2018-05-16 · campaign 18V329000 · 252 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air Bags:frontal:driver Side:inflator Module 2018-03-06 · campaign 18V148000 · 363,713 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Service bulletins (950)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Engine 2026-07-09 · V1718062017813_24 · Service Bulletin/Repair Instructions
oil consumption measurement and electronic oil consumption measurement
Showing the 6 most recent of 950 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-28 · Visibility/Wiper“1)the tubing that takes the windshield fluid from the tank to the actual sprayers and the heating element for the washer fluid (not important but was also damaged due to flaw in design. yes it is still available for inspection. 2)under ohio administrative code 4501:2-1-16, every motor vehicle manufactured after january 1, 1968, must be equipped wit…”
2025-12-16 · Seat Belts“when pushing the driver side seat belt into the buckle, it instantly unlatched buckles. yea it can be inspected. if in a car accident the driver could be seriously injured or fatally injured. i contacted germain westerville, ohio who informed me it’s not under warranty and it would be $500 - $600 dollars. contacted corporate who said it’s out of …”
2025-08-22 · Electrical System:seat Heater:wiring Harness · 80,000 mi“the contact owns a 2014 volkswagen eos. the contact stated that while operating, a burning odor was present inside the cabin of the vehicle. later, while operating the vehicle, the front driver's side seat became extremely hot, causing the driver's back and legs to become burned. the contact indicated that the burn injuries would later require medi…”
2025-04-15 · Electrical System“i have the rns510 radio which the nhtsa has received concerns about and there are several tec bulletins in regards to the radio not functioning properly. when this radio goes out due to the need of over priced software update, we loose our bluetooth and backup cameras! backup camera we installed so the drive could make sure they were not running ov…”
2024-01-02 · Visibility/Wiper“we have the xenon headlights, which requires us to have headlight washers on our cars due to safety issue for the other drivers on the road so they don’t get blinded, who’s is great if 1) they worked most of the time 2) people did not start pulling the fuse or discontinuing the hose so it hit the ground. see volkswagen has a know issue, that when t…”
2022-09-21 · Electrical System“1) the flip up backup camera, yes it is available for inspection. i do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate for her to miss something backwards since she is on…”
2022-07-25 · Steering“the clockspring on the car went out. this mean all steering wheel controls don’t work, but more importantly, the air bags do not work either. we were told by the dealer the clocksprings are on back order and have been since november 2021. there are 8500 already on back order. we were told it could be 6 months to a year before the part is availa…”
2022-06-18 · Forward Collision Avoidance: Adaptive Cruise Control“mid december 2021 the airbag light displayed and all functions on steering wheel quit working to include horn, cruise control, and all other buttons that interface with phone, radio and computer. after daughter returned from college 1st week of february 2022 was the first date available and is when the vehicle was seen by volkswagen of little rock.…”
2022-05-03 · Vehicle Speed Control“clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbag…”
2022-04-21 · Unknown Or Other“the clockspring is a recalled item… took the car in for repair in early february. they (little rock volkswagen) said them and continue to say the part is on back order (and there is over 4000 on back order) and cannot tell me when the part will be in. i called vw corporate and filed a complaint, they said the back order problem is between the deale…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.