2016 Volkswagen Eos problems, complaints & recalls
Most-reported problem areas: Seats (1) · Power Train (1) · Engine (1)
🧭 Reliability snapshot
Compared against other Volkswagen Eos model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Air Bags:frontal:driver Side:inflator Module 2019-01-11 · campaign 19V014000 · 119,394 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Unknown Or Other 2018-05-16 · campaign 18V329000 · 252 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Service bulletins (568)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Engine 2026-07-09 · V1718062017813_24 · Service Bulletin/Repair Instructions
oil consumption measurement and electronic oil consumption measurement
Showing the 6 most recent of 568 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-08-30 · Electrical System:12v/24v/48v Battery · 20,000 mi“the contact owns a 2016 volkswagen eos. the contact stated while the vehicle was parked, the vehicle failed to start. the contact stated that the battery was drained and was jumpstarted. the contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel. the vehicle was taken to the deal…”
2024-01-20 · Seats · 🔥 fire“my seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. they burned holes in my winter coat and even made my skin have minor burns. there was a smoke that appeared and a very bad burning smell. …”
2023-08-22 · Engine“multiple random misfires and failed ignition coils. my mechanic suggested that i report this because he has seen multiple instances of this in vw models like mine.…”
2022-11-17 · Power Train“on 2 separate occasions, i lost transmission service to my 2016 vw eos. 65k miles. while driving, my rpm increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. i came to a slow, uncontrolled stop on the side of the road. the epc code, check engine light and the gear indicator warning lights were flashing. it wa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.