2015 Ford Fusion problems, complaints & recalls
Most-reported problem areas: Engine (181) · Steering (147) · Power Train (113)
🧭 Reliability snapshot
Compared against other Ford Fusion model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
628 NHTSA complaints that reported an odometer reading.
Safety recalls (13)
Power Train:manual Transmission 2026-06-09 · campaign 26V376000 · 5,252 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Fix: Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Owner notification letters were October 16, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2023-03-10 · campaign 23V162000 · 1,280,726 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Power Train:shift Linkage/Cable/Rod 2022-06-10 · campaign 22V413000 · 2,925,968 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Service Brakes, Hydraulic:pedals And Linkages 2022-01-13 · campaign 22V011000 · 199,085 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Fix: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Latches/Locks/Linkages:doors:latch 2020-03-23 · campaign 20V177000 · 288,110 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or lea
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Steering:electric Power Assist System 2019-08-29 · campaign 19V632000 · 116,160 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Seat Belts:front 2019-08-12 · campaign 19V590000 · 103,374 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Risk: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Fix: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Power Train:automatic Transmission:lever And Linkage:floor Shift 2019-05-13 · campaign 19V362000 · 259,182 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Power Train:automatic Transmission:lever And Linkage:floor Shift 2018-07-16 · campaign 18V471000 · 504,182 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Steering: Steering Wheel/Handle Bar 2018-03-12 · campaign 18V167000 · 1,301,986 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Seat Belts:front 2016-12-05 · campaign 16V875000 · 603,392 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Risk: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Fix: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Steering:electric Power Assist System 2015-04-28 · campaign 15V250000 · 487,301 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsi
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Fix: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2014-11-18 · campaign 14V736000 · 56,479 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle S
Risk: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Fix: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Service bulletins (163)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Air Bags 2026-05-07 · 26H02 · Other
harvest program 26h02 certain 2015 model year mustang, fusion, and edge vehicles driver airbag module replacement
Power Train 2026-05-02 · 25E01 · Emissions
certain 2014-2016 model year fusion vehicles equipped with 1.5l engine - powertrain control module (pcm) reprogramming
Unknown Or Other 2026-03-25 · 25N17 · Other
advance notice – customer satisfaction program 25n17 certain 2015-2025 model year multiple vehicle lines rear view camera replacement if required after dealer evaluation
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Power Train 2026-02-17 · 25B61 · Other
certain 2013-2014 model year escape and 2013-2016 fusion vehicles equipped with a 6f35 transmission shift cable bushing inspection and protective service cap installation
Power Train 2025-11-12 · SSM 54366 · Service Bulletin/Repair Instructions
some 2015-2021 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. pinpoint test hk in the powertrain control and emissions diagnosis (pc/ed) or in section 303-14 of th
Showing the 6 most recent of 163 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-15 · Power Train“no man there hasn’t when i was driving the car the car just kicked into neutral and my rpm’s ran up so fast i got scared …”
2026-10-14 · Unknown Or Other“formal transmission failure complaint – 2015 ford fusion i am submitting a formal complaint regarding the transmission failure of my 2015 ford fusion. i purchased this vehicle in 2023. in september 2026, the transmission failed, leaving the vehicle inoperable. i am concerned that this failure may be associated with a manufacturing defect or know…”
2026-10-01 · Back Over Prevention · 120,000 mi“the contact owns a 2015 ford fusion. the contact stated that while reversing, the rear-view camera became inoperable. the dealer was contacted by phone and made aware of the failure. the contact was informed the repair was not covered under recall. the contact referenced an unknown recall; however, the vin was not associated with a recall associate…”
2026-09-08 · Service Brakes · 💥 crash“year/make/model: 2015 ford fusion engine type: 1.5l ecoboost 4-cylinder description of safety flaw and incident: my vehicle is experiencing severe overheating and internal engine fluid loss due to the widely documented ford ecoboost coolant intrusion defect. the vehicle routinely runs hot, losing coolant rapidly with no external signs of a vi…”
2026-09-04 · Unknown Or Other“recall 22s43 failed less than 5 months after completion, causing total vehicle immobilization in reverse on a live roadway.…”
2026-08-26 · Engine“the 2015 ford fusion are very known for this issue with coolant lost and more recently i was driving and a warning popped up saying my coolant was over temps so i pulled over and turned the car off next thing you know my coolant was gone and i just filled it up. to make it even worse my mechanic told me it’s a known issue and ford doesn’t even cove…”
2026-08-20 · Steering“when driving off and on the power steering will go out and different warning lights will come on including “hill parking assist is off”.…”
2026-08-20 · Air Bags · 💥 crash“i was involved in a serious rollover crash in which my vehicle rolled approximately two times. during the crash, i struck my head and suffered a deep laceration that required five stitches, along with a concussion. i also experienced numbness in my head for several days afterward. the crash caused extensive damage to my vehicle, which was ultimate…”
2026-08-19 · Steering · 177,000 mi“the contact owns a 2015 ford fusion. the contact stated that while driving 45 mph, the messages "loss of traction control" and "advancetrac off" were displayed, and the vehicle lost power steering functionality. the contact safely pulled over to the side of the road. the vehicle was towed to the dealer, where it was diagnosed and determined that th…”
2026-08-19 · Steering · 177,000 mi“the contact owns a 2015 ford fusion. the contact stated that there was an abnormal popping sound coming from the vehicle while pulling out of the driveway and driving approximately 10 mph. the contact stated that the steering wheel seized and locked up. the power steering, hill assist, and brake warning lights were illuminated. the contact associat…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.