2017 Ford Fusion problems, complaints & recalls
Most-reported problem areas: Engine (291) · Power Train (259) · Engine And Engine Cooling (128)
🧭 Reliability snapshot
Compared against other Ford Fusion model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
608 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2023-03-10 · campaign 23V162000 · 1,280,726 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Steering: Steering Wheel/Handle Bar 2018-03-12 · campaign 18V167000 · 1,301,986 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Power Train:automatic Transmission:torque Converter 2017-07-06 · campaign 17V427000 · 6,026 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Fix: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
Seats:mid/Rear Assembly 2016-12-05 · campaign 16V874000 · 25 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Risk: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Service bulletins (253)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Fuel/Propulsion System 2026-01-16 · SSM 54504 · Service Bulletin/Repair Instructions
some 2016-2017 edge/mkx, 2017 continental/fusion/mkz vehicles equipped with a 2.7l or 3.0l ecoboost engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or after a hot restart. the vehicl
Electrical System 2025-11-26 · TSB 25-2570 · Service Bulletin/Repair Instructions
this article supersedes tsb 24-2165 to update the tsb service procedure. some vehicles listed in the model statement above may exhibit various sync performance related concerns including but not limited to: display operation concerns navigation inoperative voice recognition concerns phone co
Power Train 2025-11-12 · SSM 54366 · Service Bulletin/Repair Instructions
some 2015-2021 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. pinpoint test hk in the powertrain control and emissions diagnosis (pc/ed) or in section 303-14 of th
Fuel/Propulsion System 2025-08-27 · TSB 25-2395 · Service Bulletin/Repair Instructions
this article supersedes tsb 24-2345 to update the service procedure. some of the vehicles listed in the model statement above may exhibit an oil leak from the engine oil pan rtv seal. this may be due to a lack of rtv adhesion.
Unknown Or Other 2024-11-27 · SSM 53174 · Service Bulletin/Repair Instructions
various vehicles equipped with a 2.7l or a 3.0l gas engine may require a crankshaft bolt replacement during repairs. various vehicles equipped with a 2.7l or a 3.0l gas engine may require a crankshaft bolt replacement during repairs.
Showing the 6 most recent of 253 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-20 · Engine“while driving, the vehicle suddenly lost engine power (it shut off) and displayed "auto start stop shift to p, then restart engine". the vehicle has never done this before, and thank goodness my wife did not have the kids in the car at the time. she was able to pull over safely only because she was on a small road with light traffic, and not at h…”
2026-10-16 · Power Train“the shift cable bushing on my 2017 ford fusion se (vin: [xxx]) failed and disintegrated, causing the shift selector to bind and disconnect from the transmission linkage. the gear selector shows park while the transmission remains engaged in gear, creating a severe rollaway hazard. this matches the exact failure mechanism of nhtsa recall campaign 22…”
2026-10-16 · Service Brakes · 144,955 mi“the contact owns a 2017 ford fusion. the contact stated that while driving at an undisclosed speed and depressing the brake pedal to stop, the brake pedal extended to the floorboard, and the braking distance was extended. during the failure, the brake warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed tha…”
2026-10-06 · Suspension“the automatic transmission failed at approximately 59,000 miles. the vehicle was delivered to an authorized ford dealership on 09/04/2025 for warranty repair. the transmission was replaced. the vehicle remained at that dealership approximately eight months and was returned to me on or about 05/01/2026. after return, a grinding and clunking noise w…”
2026-09-28 · Vehicle Speed Control“we purchased this 2017 ford fusion 1.5l ecoboost in august 2022 at 48,968 miles. at 55,940 miles, the vehicle developed a documented coolant leak requiring water-pump replacement. at approximately 75,520 miles, the coolant level was again documented as requiring attention. at approximately 84,189 miles, the vehicle experienced low coolant, low oil…”
2026-09-22 · Power Train“i was driving my 2017 ford fusion platinum on my way home and the wrench light came on and said check manual when i looked in my app the only thing that was in the maintenance was my 90k maintenance . my car is driving fine no rpm jumping no smoking no burning smell no shaking nothing ( the wrench light was off when i cranked it to take my daught…”
2026-09-16 · Power Train“the transmission shifter cable bushing on my 2017 ford fusion has failed and completely disconnected from the transmission housing on two separate occasions.when this happens, the gear shifter inside the cabin operates freely, but the transmission fails to engage the selected gear. the vehicle shows it is in "park" on the dash, but the actual trans…”
2026-09-16 · Power Train“orange wrench light came on dash with see manual ( symbol represents powertrain malfunction). car lost power and started jerky shifting between second and third gear. we limped the car home and parked until we could get an appointment at the dealership for service. took it to dealership. they found the powertrain maintenance light wasn't on and no …”
2026-09-14 · Engine“ i am submitting this complaint regarding a serious engine failure and safety issue involving my 2017 ford fusion equipped with the 1.5l ecoboost engine. at approximately 79,000 miles, my vehicle experienced a coolant intrusion failure. while driving, the engine suddenly stalled in the middle of an intersection, leaving me stranded in traffic and …”
2026-09-08 · Engine · 150,000 mi“the contact owns a 2017 ford fusion. the contact stated that while driving 60 mph, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the vehicle lost motive power, and the rpm became elevated. in addition, the contact became aware of an abnormal odor. the contact referenced an unknown recall; however, the v…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.