2015 Mack Pinnacle (Cxu) problems, complaints & recalls

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.

Risk: Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

Risk: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.

Risk: If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal contamination of the air brake calipers.

Risk: Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will inspect the disc brake caliper and brake chamber to determine if the washers are located in the correct position. If the washers are in the correct position, no further action is required. If the washers are not located in the correct position, replacement of the disc brake caliper and brake chamber will be performed and the addition of two washers per brake assembly will be installed, free of charge. The recall began on September 30, 2015. Owners ma

Defect: Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released.

Risk: An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.

Fix: Mack will notify owners, and dealers will install a secondary action that operators will need to activate before the fifth wheel will release, free of charge. The recall began on May 6, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0390.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured June 1, 2013, to November 28, 2014. These trucks may be equipped with an 88 liter air reservoir for the brakes instead of a 96 liter air reservoir. The lower volume of air may result in increased distances being needed to stop the truck. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."

Risk: If the truck unexpectedly requires extra distance to stop, there is an increased risk of a crash.

Fix: Mack will notify owners, and dealers will install a larger air brake reservoir tank, free of charge. The recall began April 1, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0389.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2015 and 2016 CXU and LEU trucks manufactured May 20, 2014, to March 24, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured from January 9, 2014, through February 3, 2015. The affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of the Life Seal actuator.

Risk: If the diaphragm is not completely attached, there may be internal leakage from the service section past the diaphragm, potentially trapping air pressure in the parking brake section. This air pressure in turn, if not vented, may prevent full release of the actuator unit, and may induce brake drag and may result in overheated wheelend service brakes, increasing the risk of a fire.

Fix: Mack will notify owners, and dealers will inspect the brake actuator and replace, as necessary, free of charge. The recall began March 20, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0387.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CXU and GU trucks manufactured January 1, 2014, to August 20, 2014. The affected vehicles contain an incorrectly wired Automatic Shut-down Protection System, which may not operate as expected.

Risk: If the Automatic Shut-down Protection System does not operate as expected, the operator may be unable to control the increase in the engines rpms, increasing the risk of engine failure and vehicle fire.

Fix: Mack will notify owners, and dealers will inspect the system for correct operation and repair if necessary, free of charge. The recall began on January 16, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0386.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.

Risk: If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015 CHU, CXU, and GU trucks manufactured June 4, 2014, through June 18, 2014. In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification. This could cause the bolts to loosen over time, allowing the seat belt to detach.

Risk: If the seat belt detaches from its mounts, the seat belt would fail to properly restrain to the seat occupant, increasing the risk of injury in the the event of a crash.

Fix: Mack will notify owners, and dealers will tighten the bolts to the required specification, free of charge. The recall began in October 2014. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0383.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

Risk: If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

Fix: Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured February 1, 2013, through January 27, 2014, and equipped with a vertical wet tank (aka supply air tank) for the brake system. The pressure relief valve may not have been installed in the tank during manufacturing.

Risk: Without a pressure relief valve, the air tank could rupture from being overpressurized increasing the risk of injury.

Fix: Mack will notify owners, and dealers will install a pressure relief valve in the air tank, free of charge. The recall began on June 11, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0380.

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU, 2010-2015 LEU, and 2011-2015 MRU vehicles manufactured with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Fix: Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on March 12, 2014. Customers may contact Mack at 1-336-393-2000 or Cummins Inc. at 1-800-343-7357. Mack's number for this recall is SC0377.

Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expa

Risk: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

Fix: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.